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Terasu Riviera Maya Hotel & Spa, en Xcaret

4.0 star property
Travelers find a peaceful garden retreat at this boutique hotel where they can unwind by the pool and wake up to complimentary breakfast

Choose dates to view prices

Terasu Riviera Maya Hotel & Spa offers an upscale experience near Río Secreto and Xplor Theme Park. Guests can book a massage, enjoy free continental breakfast with garden views, cool off in the outdoor pool, and stay connected with in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp2.963.314
Rp3.645.552 total
includes taxes & fees
17 Jun - 18 Jun

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About this property

Terasu Riviera Maya Hotel & Spa, en Xcaret

  • Upscale boutique hotel near Xenses Park
  • Located close to Río Secreto and Xplor Theme Park, Terasu Riviera Maya Hotel & Spa, en Xcaret provides a garden and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
  • Additional perks include:
    • An outdoor pool
    • Cooked-to-order breakfast (surcharge), free bike hire and a round-trip airport shuttle (surcharge)
    • Express check-out, express check-in and beach towels
    • Outdoor furniture, concierge services and luggage storage
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at Terasu Riviera Maya Hotel & Spa, en Xcaret offer perks, such as premium bedding and laptop-friendly workspaces, in addition to amenities, such as free WiFi and air conditioning.
  • More conveniences in all rooms include:
    • Rainfall showers, free toiletries and hairdryers
    • 52-inch Smart TVs with Netflix, streaming services and digital channels
    • Wardrobes/cupboards, balconies and LED light bulbs

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 180 to 250 for adults and MXN 180 to 250 for children
  • Airport shuttle fee: MXN 2300 per vehicle (return, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 2300 (return), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Terasu Riviera Maya Hotel & Spa, en Xcaret have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Terasu Riviera Maya Hotel & Spa, en Xcaret?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Terasu Riviera Maya Hotel & Spa, en Xcaret on 17 Jun 2026 start from Rp2.963.314, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Terasu Riviera Maya Hotel & Spa, en Xcaret pet-friendly?

No, pets are not allowed at this property.

How much is parking at Terasu Riviera Maya Hotel & Spa, en Xcaret?

There is free parking nearby.

What time is check-in at Terasu Riviera Maya Hotel & Spa, en Xcaret?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Terasu Riviera Maya Hotel & Spa, en Xcaret?

Checkout is at noon.

Does Terasu Riviera Maya Hotel & Spa, en Xcaret provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2300 per vehicle applies.

Where is Terasu Riviera Maya Hotel & Spa, en Xcaret located?

Situated near a boardwalk, this boutique hotel is within a 15-minute walk of Xenses Park and Xplor Theme Park. Xcaret Eco Theme Park and Río Secreto are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 164 out of 203 reviews
Rating 8 - Good. 21 out of 203 reviews
Rating 6 - Okay. 10 out of 203 reviews
Rating 4 - Poor. 4 out of 203 reviews
Rating 2 - Terrible. 4 out of 203 reviews

Reviews

Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, beautiful property away from noisy crowds but conveniently centralized. Delicious breakfast is included and made to order.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Nyea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly loved everything about this place. The staff was so nice and so accommodating. The rooms were clean, the as
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Eleanor Buganan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast, convenient location and w/i walking distance to theme parks, and top notch service especially by Fernando! If in the area again, will plan to stay here. Highly recommend!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Second time here and I love it even more every time, the staff is wonderful and accommodations are great too. Fully recommend staying here.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alcario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredible, the hotel is very peaceful and the monkeys were the highlight of our trip!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities
Beautiful place with a ‘relax’ feel and super nice staff. Great interaction with the monkeys in the morning. Clean rooms and very comfy bed.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
An incredible value. An amazing retreat into the jungle after a day of exploring. See monkeys in the morning, have a relaxing massage on the rooftop while an iguana keeps you company. The staff is there for whatever you may need. Pool is cold and refreshing. The rooms are so clean and nice! Great great value for the very reasonable price. Will be recommending to friends!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kewen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, staff very nice and friendly, excellent stay, food very good, satisfied
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
Staffa was great Fernando helped me in every aspect very please with his service and also the people handling the small restaurant where nice and had good food They did had a issue with the lights where they would go off and on at night that was the only bad thing
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. The atmosphere very well taken care of. And the staff were so so nice. Couldn’t be better. Follow the directions they sent you in WhatsApp to find the place. It could be a little tricky to find.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great vibe!! Staff were great and we found the relaxing few days we were looking for Thank you
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The staff went above and beyond to assist with transportation and parks located nearby the staff walked with us to and from the parks to ensure we were safe.
On our way to XPLOR with the staff.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Xcaret hotels and parks, quiet and peaceful place, friendly staff GREAT service and very attentive personnel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh, beautiful view. Can use some variety tho
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Chuyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, I love to stay here again for vacation
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people I recommend this place 💯
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a retreat in the jungle. A place that embraces its natural surroundings yet providing first class comfort. It is located within Xenses so make sure to follow directions given by the hotel staff. Gps does not work well for shuttle or taxi drivers so give them directions directly from the hotel. Fernando was the best concierge/ hotel host we have ever had! They go above and beyond to make your stay and trip are the best. All the staff were phenomenal! Breakfast is included which had made to order eggs/omelets and fresh fruit with a croissant. We opted to get dinner delivered to the room and it was a great value for the portion size and tasted amazing! Our room had a kitchenette which was a nice surprise- microwave and fridge just no stove; it would be great for those who wanted to stay awhile. Our room also had a front porch with a couch and hammock- such a nice hangout spot. It is located very close to Xcaret and The staff walked us to the free shuttle service which was less than a 5 minute walk. We will definitely come back here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small and comfortable. The food was great and so was the staff. This is a relaxing and quiet resort.
Stayed 7 nights in Mar 2025
Verified

8/10 Good

CHRISITNA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very nice and the room was clean every day.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities
Amazing!! Rooms were clean, modern, and super comfy. The shower had a rainfall shower head and the water was nice and hot. But most of all, the staff were spectacular! We were greeted immediately and helped with our luggage and even better…. Fanny at reception allowed us to feed bananas to the wild monkeys around the property! Which if you’ve only seen monkeys in a zoo you will understand how special that experience would be. Definitely would stay again!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Yansong

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staffs and the location is so close to Xcaret parks. They serve great breakfast. Monkeys are lovely and easy to see in the morning.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Raphaelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden in the jungle near the Xsenses park, it feels very secluded. Check in was very attentive, the room is very well appointed and the dinner options are excellent.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees made us feel welcome and we were very happy with all them. Very quiet environment. My wife loved the peaceful environment I wanted more of a resort. Had to leave a few days earlier early and staff was super helpful about it and nice about it.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location, staff and facilities

Fantastic location near Xcaret park, amazing staff, wonderful facilities, right in the heart of the jungle. Enjoy the peaceful surroundings, start and end your day with a visit from the spider monkeys, relax in the pool or have a message. A must visit for anyone wanting to enjoy all that nature has to offer.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here. Very close to Xcaret park without having to spend a fortune on lodging. The unit we stayed at was comfortable with lots of space with patio. Would definitely come back. Thank you for an an amazing service!
Stayed 3 nights in Mar 2025