Search Palaces in Playa del Carmen

Amazing experience, wonderful helpful and friendly staff make you constantly feel welcome.

Great staff, great rooms - just all round amazing.

Our first visit to Mexico and we thought we would try a trusted hotel chain. We were not disappointed. For those wanting great weather, pampering, a dose of nature and a good beach, the Banyan tree is the answer. The walk to the beach from the main hotel could be a little daunting for some, but we did it a coupe of times a day and really enjoyed the wonderful wildlife in the lagoons. Staff were brilliant if a little over attentive sometime due to low occupancy. Downsides - beach had a little...

Amazing stay in Playa del Carmen, checkin was fabulous with Luis (all staff were friendly and helpful), room was spacious, modern, spotlessly clean - hotel is quite new and very tastefully decorated. Lovely rooftop pool and well equipped gym on the ground floor. No restaurant service after breakfast but we knew that and there’s a lot of food choice around. Situated just off 5th Avenue, seconds walk to shops and restaurants at the quieter end of town. We would recommend a massage at Veronica’s...

Huge property and the cheaper Zen section is actually the nicest, at least in term of the public areas. Service was outstanding, utterly faultless and the food was gourmet level and way above what you'd expect of an all-inclusive. Great location just a 5 minute taxi ride from Playa Del Carmen. Highly recommended.

Petit Lafitt was perfect for what we wanted. We had toured Mexico City, Merida, Tulum and finally Playa Del Carmen. We were aware this area would be very different to all those I'd mentioned before so opted for somewhere that would be more homely than the larger resorts. It did not disappoint, food was freshly cooked every night rather than a buffet. You had two options and the menus changed daily for both breakfast and dinner. The beach front bar served a lovely lunch if you decided to have an...

Es un Maravilloso lugar todas las instalaciones todo bellisimamente decorado limpio y el personal muy amable y dispuestos a ayudar todo el tiepo los ame

I had a wonderful stay at this hotel. The room was super clean and bright, the decor modern and the staff were super helpful and friendly. Will definitely book again - recommend!

Superb hotel and wonderful location.

Beautiful luxury resort in Playa Del Carmen. The property is extremely well-maintained with modern amenities, and the staff were very polite and helpful. This was our first-time staying at an all-inclusive resort, and we were pleasantly surprised by the variety and quality of food and drinks available at each of the restaurants. A favourite was the Aromas cafe, which had amazing iced coffees and ice-cream! We opted for a suite with a hot tub, which was excellent. As it was our honeymoon, the...

Clean room, helpful staff

Excellent