Search Hotels Near Plaza Carolina, San Juan

"The poolside is nice and spacious. "

"Nice size rooms"

"Clean, but small room. Location to airport is worth the price!"

"Lovely place, lovely people!"

"Our room was next to the cafeteria noisy, barely no windows in the rooms "

"$45 resort fee EACH DAY plus you have to pay for your own parking each day! We didn’t even use any of the amenities at the hotel, we literally just slept there"

"Absolutely terrible experience. I would not recommend staying here. The room was not clean or sanitary — I found a roach in the room, which is completely unacceptable for any hotel. It made me feel uncomfortable and unsafe the entire time. When I reported it to the front desk, the service was just as bad as the room. Staff were unhelpful and dismissive, and instead of properly resolving the issue, they made the situation more stressful. At first, they refused to refund me at all. Then they said they would only refund me if I checked out immediately, leaving me with nowhere to go. This is not how you treat paying guests, especially when the issue is clearly the hotel’s fault. Poor cleanliness, poor customer service, and no accountability. Save your money and stay somewhere else."

"Ocean and city view, room was super nice and clean. Nice that beach chairs were included with stay and the staff were all super friendly and kind. Extra bonus was complimentary sangrias at the front desk! The pool was nice and warm and drinks were available. They also had a salon and wellness center to do yoga. I would go stay here again!"

"staff was very nice and welcoming, checkout was super easy, nice pool! "