Search Hotels Near Julia de Burgos Park, San Juan

"Really enjoyed the proximity of the hotel to the beach! "

"Overall a pleasant stay, with a few misses in service/hospitality. First day, we stopped at the bar ordered a margarita with Cointreau, we were charged $12 for the Margarita + $12 for the Cointreau up charge = $24…typically there would be a $3 to $4 up charge for this less than 1oz ingredient. On a separate occasion we had dinner at Alba, sat outside by the pool, there were 4 employees (1 bartender, 3 servers), 4 tables sitting outside, no tables inside and still waited 30 plus minutes to get drinks and close to 45min to get food. During one of our “let’s relax by the pool” moments, around 10:30am, the maintenance crew decided to power wash the floor surrounding the pool area, most hotels would typically do this between 7 and 9am to not be a nuisance to people and families trying to enjoy the pool and sunshine. The property is centrally located to the beach and easy access around the island. The access to Vivo Beach is a great amenity. Hotel has a modern feel and room turndown service very kid friendly. Few misses on hospitality, that said, we stayed at The Royal Sonesta last year and would choose Hyatt Centric over the Royal Sonesta on our next visit. Cheers "

"The staffs are amazing!!! "

"Facility was clean , friendly staff. Multiple elevators was a plus. "

"More of an average experience than a true “resort”. Every pool lounge chair was taken by 9am every day, which is pretty ridiculous. No enforcement of “no saving seats.” Couldn’t use the hot tub as it was constantly full of children (should be adults only). Beach was nice although I noticed they refused to set up chairs for people after 3/4 because “the beach closed at 6p” which also seems a little ridiculous. The lunch food was mediocre; dinner at the Ocean restaurant was one is rhe worst meals of my life and incredibly overpriced. Drinks there were so bad that I sent mine back and ordered a wine. I stayed here many years ago and enjoyed it but probably won’t be back again now. Also - double check your bill; they didn’t include a credit I was owed initially and as others have pointed out, they are not very transparent about resort fees (although I read about them beforehand). "

"We loved the location and the coqui frogs at night! Beautiful property. Rooms are quite spacious and clean. Friendly check in host as well. I think his name was Jamie! He was so kind to us. "

"Yes"

"Basic hotel room but very convenient to the airport."

"This hotel was very nice, very clean and the staff was great. The only thing I didn't like is that they had no microwave. And the hotel at all, I'm not in the rooms or Nowhere else on the resort."