Hotel All-In di Punta Sam

"I recommend that you don’t try to visit this all inclusive resort as not everything was all inclusive even for the ELITE Guests. Expedia definitely upload some false information about this resort. The dining restaurants was extremely hard to book with no options to sit down and eat if you can’t find any booking for the restaurants as the buffet is only opened for breakfast and other 3 restaurants are also only opened for lunch. So if you miss out on the booking, you have no other options to eat...

"We have stayed at several Excellence resorts, this one i thought was going to be a standout and it wasn't. Food was alright, about the same as the others maybe a tad better. The drinks were good but i ran out often. The Honeymoon suite was the best part of our stay, it was a beautiful room and rooftop. If you have been to one Excellence you've seen them all. Not bad for price but but we will probably stick with Garza Blancas for our future Mexico trips. This resort is a 7.5"

"Great!"

"A+"

"Yes"

"The property is beautiful. The staff amazing. Food was delicious. Our issues with this stay were all our room. The most uncomfortable bed I have ever slept in. Hard as a rock! If you have a bad back like I do, be warned. Our room fridge was never stocked the whole week we were there and when we tried to order items by room service, they never showed up. We travel to Mexico so twice a year. All though this was a nice trip, this particular resort will not make the repeat visit list."

"The staff at Villa del Palmar was absolutely amazing, respectful, nice and super helpful. We especially enjoyed interacting with Emmanuel at Capricho's restaurant. He was wonderful."