Cari Kastel di Purfleet

"No free parking, no free breakfast and poor services."

"Its location can't be beat for theatre-going in and around Covent Garden, or for convenient connections on Central Line or buses on Kingsway. Very clean, modern interiors, with surprising bar/restaurant ambience in the lobby. Breakfast (extra cost for since I just booked room-only) was very extensive and set me up for a long day of shopping and sightseeing. The room (a double with window) was... quirky. I don't know how unique its layout is to other rooms in its class, but I sure had to be...

"We checked in late night, sadly they have no room for the type of room that I have paid. I paid for executive room and the manager said that they are overbooked hence, can only give me a standard room (thats the only room left for that day). Helllowww, I have prepaid all my rooms and yet the hotel gave my room to someone who paid even lesser than me. The manager said things happened and it is better next time to book direcly with the hotel, not via third party. So I told them, that is not an...

"Great location and facilities but the hotel ask you to pay £25 extra to stay in the communal areas after the 10am checkout. You expect to pay a late checkout fee to keep your room, but not the communal areas. They refuse to review this policy even though the downstairs area had very few guests. Won’t be returning."

"The hotel’s not terrible, and it’s in a great location near Lambeth North Station, convenient to most everything in central London, and with a coffee shop and small grocery nearby. But the bed was very uncomfortable, and the room hot and stuffy, so I wasn’t able to get more than 2 or 3 hours of sleep a night, which put a damper on the whole trip. Also there’s only one person at the front desk who’s actually helpful; when I tried to check out I got curtly pointed to a screen by someone who...

"Great hotel and well located to the tube. Staff was friendly and hotel was well maintained. Room was very well sized."

"Amazing staff; especially the doorman! Helpful and most kind."

"The staff was amazing, from Vi helping me with my room change after I extended my stay to another lovely staff member finding my business credit card and personally bringing it to my room. Super amazing and accommodating! However, when I was at dinner, one of your staff members made a rude side comment about how much I was eating. At first, I thought it was another patron, but finding out it was actually a member of your staff was extremely disheartening. I’m currently recovering from an eating...

"We arrived early and yet the staff were willing to see if our room was ready and it was was , which was truly appreciated as we had travelled from Cumbria Our room was spacious clean and comfortable, beautiful ritual products in the bathroom, there was coffee and tea facilities and a handy fridge We dinned in the rooftop restaurant one evening the view was fantastic and the food is a true dinning experience We would definitely recommend!"

"Staff very friendly nothing too much trouble excellent buffet breakfast room good size could not fault 10 out of 10"

"Perfect for a short stay in London, in a central location near King’s Cross, Russel Square, SOAS, British Museum, etc. The only improvement to the basic room with a King/Queen size bed I’d suggest: a better screen/curtain for the shower, to prevent water splashing outside the shower area."

"Great location in Earl's Court. Short walk from tube station. Lovely spot and gem of a hotel."