Hotel dekat Pusat Medis Mercy West Lakes

"Check in was amazing the staff is so sweet and kind! The ambiance is beautiful and rustic! The room was super cute as well if you like a firm bed you will love it but it killed my hips and back. Breakfast had lots of choices would have loved to see more meat ( sausage or bacon) but for free I’m not complaining! Loved the fire pit and the pool the have adult swim for the last half hour which is nice I wish the hot tub was working but I get maintenance!! The vibe was very adult even though there...

"Super clean, sleek modern room. Check-in was easy and we love the digital key available through the app. Zach, the bartender took great care of us. Delicious dinner as well. We will stay again!"

"Everything was excellent, cleanliness, amenities, service & up to date rooms"

"Elevator was broken and they couldn’t figure out to let people use the service elevator as well. Nothing but lines to wait for the one working elevator."

"The breakfast was fresh, the rooms were nice but we did have a few ants in our bathroom."

"Breakfast was fresh and good. Parking got some glass broken on the lot."

"Found a cockroach in my room and had to immediately leave "

"Provided everything we needed for a weekend stay"

"The staff here is always amazing. Helpful, friendly and professional. It is always clean. One treadmill does need to be repaired as it stops after a few minutes. The other one works and the pool is clean."

"I arrived late and the desk lady was so nice and polite and helpful. The room was clean… The hotel is clean and it was so quiet. I got a good night sleep. I was a single traveler and tired so the check-in went smooth I highly recommend this hotel way above average I give it five star"

"Friendly Staff, Clean and Comfortable Place to Stay. Will stay there again, when in town!"

"Staff was friendly and place was clean"

"I was held up in Texas due to weather so I couldn't make it to Des Moines. I understood I was supposed to cancel earlier. I contacted Expedia and they indicated they couldn't cancel. I called the hotel and spoke with a gentlemen at The Best Western and he indicated if Expedia contacts him he would cancel. Expedia didn't even try to contact the hotel. Expedia was the problem not the hotel."

"They messed up our payment. Keep trying to charge our card when it was paid through Expedia .Some of the front desk person was rude and unprofessional the manager wasn’t any better. I’ve worked in hotels for a lot of years and never would I treat guest like that and mess someone’s payment up."

"It was fine. The room didn't"

"A little maintenance is needed but overall a good value."

"Room was not cleaned during our 3 day stay. They make you take out your own garbage at the end of your stay. There was no water or ice machine in the whole building. This is more of an apartment than a hotel. "

"One of the elevators was not working over the weekend we were there. The motel was very busy so several times we had to take the stairs to our 6th floor room!"

"Too loud heating"