Hotel dekat Raccoon Creek Winery

"The staff were wonderful, friendly and accommodating. As of July 1st they no longer airport shuttle, Expedia listed that they did. When I inquired about a shuttle they apologized advising it no longer was offered. However, they didn’t just say I’m sorry, they took action with escalating to upper management and came up with options. Fantastic customer service- they truly cared and wanted to help. I will definitely stay again!!"

"clean room"

"Overall, we had a great stay. The staff informed us to park at the parking area behind the hotel but did not provide clear guidance. The signs where our car should be parked was very confusing. It was terrible to roam around with my 3 year son to figure out parking for over two hours. The airport shuttle was very helpful. Some items went missing from our bag which was slightly concerning. A lot needs to be improved at this facility."

"Very happy to have the free shuttle take me to the airport so early in the morning!"

"Parking was very good and breakfast was fresh with lots of choices."

"Upon check-in staff did not ask or inform us about registering for the shuttle to the airport. The staff member did mention the shuttle times, starting at 410am, and then hourly. We were unable to take the shuttle because we were not registered for it. Parking at the was an additional cost. The staff member checking us in did not ask if we'd be leaving any vehicles in the lot. The hotel is still somewhat under construction for over a year. The room was great, the staff that checked us...

"Great hotel not far from downtown by vehicle"

"Ii"

"Staff was excellent, very friendly and super helpful. The shuttle to the airport runs every half an hour, and having the restaurant open for breakfast and dinner was great."

"All of the staff were very nice. Our room was clean, nicely arranged and had everything we needed. Parking was free and plenty of it. The only complaint is the coffee situation. The in-room coffee maker was just OK and the creamer and sugar packet only had one pack of the powered creamer. There was supposed to be coffee in the lobby, but it was always empty when I went down."

"It was great. Beds super comfortable. Room clean and bathrooms fully stocked. Great amenities. Staff very friendly and we really loved their breakfast."

"We stayed here for one night. Our room had no air conditioning as well as many others when we asked if we could switch rooms they gave us a fan. Also, there was what looked like blood stains on our pillow case."

"This hotel was truly one of the best ones my family and I have stayed at. The staff are all friendly and helpful, from the front desk to even housekeeping. Breakfast staff were all great as well. The hotel was well maintained and kept very clean. Our room was clean and the kitchen was a good size. We made good use of the kitchen. It’s located by many stores like walmart, target, giant eagle, Sam’s club, a mall, and many great food stores as well. You will love staying here!"

"Very nice hotel. It’s a plus they take you to the airport and pick you up. Parking is free."

"Room was clean enough. The safety lock on the door was broken. The hair dryer was broken. The closet door was broken. Just wasn’t great. But it was cheap enough so not horrible and they had free breakfast so that was cool."

"Very nice hotel . We enjoyed our stay"