Hotel dekat Raccoon Mountain Caverns

"The hotel has been renovated in 2024 per the reception person. The property is good shape. Breakfast was good, automatic pancake maker really easy to use. A small issue was that the wall thermostat was not operating at optimum. Mentioned it to reception in the morning and the person said that it might need reprogramming. Though we were not uncomfortable at night. Room was well insulated. The only suggestion that I might have for the property is that they have the coffee/tea maker in the...

"The WORST service I have ever experienced at a hotel. The check in process took 39 minutes and I still don’t even know why. The girl at the front desk (young, blonde girl) was the least helpful any human could be. I kid you not, anything I asked her for she said no and did not offer any alternatives..just no we don’t have that or no we can’t do that for you. Then to top it off, the lady “helping” with the breakfast buffet was extremely rude to my kids and me. We took yogurt out of the fridge and...

"Fast check in Dog Friendly "Karl the dog" loved his brief stay"

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"Poor housekeeping and cleanliness; room, corridors, elevators. Didn’t chance going into dinning area. Not a good experience for us."

"Beautiful views and clean rooms"

"Don't desk was so nice and did an excellent job at breakfast! Will be choosing this location when we come through again. "

"Fine for a quick stay"

"Staff was very helpful. Could use a coat of paint. Highly recommend."

"Breakfast was fresh and good and parking was fine and safe "

"Clean room and friendly and helpful staff."

"The breakfast seemed ok but not enough choices for people who prefer to eat healthy. Parking did not feel safe. The rooms need upgrading. "

"Walls too thin. Heard loud neighbors til 4 a.m. Called management at 1a.m.did nothing. No on-site management. Had Kuerig in room but no cups. A/C unit extremely loud. Would not recommend or return."

"It was very clean! The location was close to all the attractions. For the price we were pleasantly surprised!"

"The room was clean and spacious with all expected amenities. We were only in need of a one-night stay but loved the property and hope to be back in the area for a longer stay sometime!"

"For what we paid I guess I couldn’t expect better. The location is noisy with the highway and gas station next door. The bathroom door need’s adjusting but it was nice to have a refrigerator. "

"Yes"

"Said breakfast was included but it wasn't. Worst hotel I've ever stayed in."