Hotel dekat Regal Deerfield Town Center

"Very nice property and nice staff"

"Everything was , clean , attention, excellent. Thanks all the people working at this place. James"

"Unfortunately, I became ill on the morning I arrived in Mason. I asked the young man working at front desk if he could check me in early (before 3pm) he worked with staff to get my room ready by 1:30. He was very helpful."

"Everything was great with exception of not having key cards available at time of check in due to a technical issue which took over 24hrs to fix."

"Very nice hotel. Clean and well maintained. Came to town for a Reds game and we don't like to stay downtown and this location is great."

"Okay"

"Excellent service—I'll be back soon."

"Great value for this hotel, the breakfast was good and the amenities were nice (pool and fitness center). Would definitely stay there again."

"Poor breakfast and the air conditioning make a laud of noise, old building"

"The hallways had an odor of smoke and weed. The bathroom was not very clean. Overall cleanliness was unsatisfactory. I do not plan to stay here again."

"We had 2 rooms connecting. One room was great and the other not so great. If I had to guess I would say maybe in the middle of renovations or just don't assign the not so good room so often. Buffet breakfast was mediocre at best so I would not plan on it being suitable. Unfortunately, I would choose another location next time."

"The elevator was broken and we had to use the stairs with luggage and whenever we left the hotel."

"Although the staff worked hard to rectify the conditions, it was an awful experience. Waited over 2 hours for the room to be cleaned, it was 8:00 PM. Due to the overzealous 2 hour cleaning the room reeked of bleach and the carpet was soaking wet. There were no other rooms available and because we booked through this 3rd party, there was no refund. I felt like this was an extenuating circumstance and not our fault, and the hotel or this platform should have made this right. Learned my lesson...

"Not clean."

"A cockroach crawled out from beneath the bed upon arrival. The sheets had NOT been changed prior to our arrival! Totally unacceptable!! Roxie, the check in staff lady, was WONDERFUL! She brought us clean bedding and helped me make the bed as Housekeeping had already left for the day (sadly without doing their job in our room!). Also, we were given a brand new mattress pad still in the package after the supposed clean one from the laundry room was covered in pet hair. There is a terrible problem...

"Spacious room, comfortable bed, friendly staff, nice breakfast, easy free parking !"

"Good place "