Riviera Maya hotel guide. Melia hotel in Riviera Maya, Mexico

"Resort was very clean and kid friendly. Staff was so nice and welcoming. Definitely recommend it "

"Upgrade my room and got the Royal VIP Loved it "

"Great "

"Several days there were no lounge chairs available by any of the pools. So, we couldn't enjoy the pools."

"The hotel was beautiful and clean. The staff was always very friendly. We found the food offerings to be pretty disappointing compared to other 4-5 star hotels we've stayed at. The TVs had limited channels and were not smart TVs. I’d say this was a lower end 4 star hotel. "

"We had a blast at the family selection pool with the service of Maria and Lizbeth. The beach bar had great premium service. The areas are massive so be prepared to walk. Lots of shuttles are available though. Food was excellent at every restaurant we went to (Italian, Steakhouse, Bamboo, The Nest, French @ TRS). "

"we have stayed several places in Riviera Maya, and throughout Mexican top tourist spots… I was seriously disappointed with our stay here. In my opinion, it fell far short of the other resorts in dining, the notorious, Mexican hospitality, and they truly never went out of their way once to make our accommodations memorable. We were promised things when we checked in, that were not taken care of. I would not stay here again, with all of the competition in the area… This resort needs to step up their game."

"Yoga class with Ronaldo was a highlight and excellent. Swim up bar was wonderful, beach and water beautiful. Loud music til 11pm we could hear from our room kept me up at night. "

"Highly recommend as the best and highest end all inclusive experience we’ve had. Shout out to Amber, our butler, who made it even better. "