Hotel murah di Riviera Maya

"This is a really nice hotel. Glad I wasn’t deterred by the negative reviews. The hotel is secure, there is security on the premises and cameras all around. I felt safe. The staff were very helpful and friendly, even got a baby lizard out of our room lol. It’s close to everything, no more than 10-15 minutes away. Taxis are high, we used ride shares but they are not welcomed by the taxi drivers so be aware of pick up locations. The place is so serene, really quiet and relaxing. The restaurant on...

"Was awesome"

"Staff was very nice an attentive, only issue is that the included breakfast was not good, all dishes were cold, eggs were really hard, we ended up cooking in the room kitchen."

"Service was exceptional from start to finish. Our personal concierge, David, went above and beyond to make our stay seamless and enjoyable. The kids club team were outstanding, creating engaging and thoughtfully coordinated activities that our children absolutely loved. The dining experience truly set this resort apart. The variety and quality of food exceeded expectations, and the emphasis on à la carte options was a refreshing change from the typical all-inclusive buffet. Every meal felt...

"There is no beach view. Front desk staff was very nice. Kitchen staff seemed a bit annoyed at times. Food was ok. Room was done everyday but it was clean for the most part. Pool was cute however it was limited to 4 lounge chairs. Only thing that wasn’t good was that our door slammed every time we come in or out of our room. However I’d stay again."

" Excelente hotel"

"Was an excellent price for brand new clean room. The staff were courteous, spoke several languages. The rooftop area was excellent, the pool refreshing, and the bar staff with superb service. Highly recommended. "

"I got the room I wanted, door had obviously been kicked in before and was badly repaired, showerhead only provided a dribble down the wall staff did try to remedy but I gave up and made due, breakfast was available next door but not until 10:30 am and only on random days, the pool was drained on my 3rd day , staff was great, manager looked at me like I was a criminal and sternly told me rules like I was an irresponsible teen, I'm 67, that said it was a nice quiet stay with a beautiful beach, I...

"Nice view,but poor lighting, "

"I was very pleased with the family condo I stayed in. It had everything we needed, was comfortable, complete kitchen, even a washer for the clothes. I was dissapointed when I learned at check-in that they come to clean only every 3 days and if you want clean towels outside of those days you need to pay 15 USD and order them 24 hs in advance. On top of that one of the days they were supposed to come to clean they did not come, did not replace towels, toilet paper, tissue, shampoo, ...

"The elevator wasn't working when we arrive and there was construction going on inside the hotel."

"We were originally given the wrong room when we checked in; 1 king bed instead of 2 queens. They were able to provide 2 extra beds for our kids as we couldn’t move until the next day. Front desk staff were nice, however, there was generally only 1, sometimes 2 people; so if you needed anything at a time people are checking in, could be waiting a while. Had to wake up early to get pool chairs; by 6:30 most were already saved. Aside from that, food was good, staff was nice, and the pools were...

"We had a great 2 weeks! The staff all worked hard to meet any needs we had. The food was good for an AI. We stayed on the seaside , the only complaint was the walls between the rooms we not sound proof at all. If I were to come back I would stay on the Palms side."

"Tenia miedo que tuviera detalles pero la verdad es que la propiedad como los inmuebles muy bien. Todo estaba tan cómodo que no quería salir del hotel. El servicio excelente. "

"El desayuno es muy básico, es lo mismo todos los días está OK, el personal muy amable todo el tiempo muy atentos, la propiedad ya está un poco descuidada, pero cumple su función de ser un hotel para dormir. Las camas son muy cómodas, aunque los blancos ya están bastante desgastados"

"Really friendly staff. Awesome location. Quiet at night despite being right on the main strip"

"The resort met all my expectations. Lovely jungle atmosphere. "

"Convient location. We had the 2 bedroom suite with each their own bathroom. There is not enough hot water to fill the in room jacuzzi.Can slightly hear CocoBongo from 5th Ave. You can hear the hotel room doors slamming often, and guests heckling on their balconies or down the halls. On seperate ends there are 3 pools on the roof 1 hot tub and cooler jetted tub. As well as loungers, cabanas seats and tables. Bar service on the one side. New Construction across the street that blocks the roof top ...

"This property was beautiful on the outside with a great pool scene. It is also conveniently located just steps away from Playa Mamita Beach and 5th Avenue. HOWEVER, internally, the room was quite run down and dirty. Many electrical outlets didn't work. The entire hotel's water was shut of during the middle of the night secondary to reportedly repeated water pump failures explained to me by the manager of the property. There was no blackout curtain to the large sliding door to the balcony. There...