Hotel murah di Riviera Maya

"It was amazing. Clean, nice room. Everything was great."

"Large pools 2 swim up pool bars Friendly staff"

"La propiedad y las instalaciones están muy bonitas y en muy buen estado, la habitación muy bien pero hubo detalles importantes que no me gustaron, en el restaurant italiano tardaron casi 1 hora en traernos las entradas frias todo muy lento y ni siquiera estaba lleno sin embargo el detalle que me molesto es que el check out es a las 12 y a las 2 pm debes dejar la propiedad o pagar una tarifa por cada hora que permanezcas en el resort, esto nunca lo había visto en riviera maya y me pareció muy...

"Everything was excellent, Bellboys Ismael & Ivan were the best ever! Had a butler assigned at the Platinum Club but the service was 2/10, she did not introduce herself properly, she was just taking us to the room walking ahead of us without making a conversation or offering the services, she did not gave me her WhatsApp Number until I found it myself at the club lounge, I’m a certified butler myself so I always analyze everything regarding on service & professionalism, concierge at the club...

"Todo excelente durante nuestra estancia en el hotel."

"Receptionist very helpful. For the hotel to be 6 years old it is not well kept up. We stayed in the presidential room with pool inside. The pool water was dirty not one days did we see or hear the pool cleaning system turn on. There are water bugs/ roaches. Outside pool was okay. Overall the place is out too lonely. We were a family of 10 and did not feel secure staying there. I if you are looking for a place to stay and not worrying able how it looks and location, then this is the place to...

"Clean, friendly and welcoming staff. Will come back!"

"They said free WiFi and there was no WiFi. They said safe box in the room and it didn’t work, towels were dingy and bed had stains and was old and rickety. I booked 9 nights yet only stayed one had to book another hotel and they refused a refund."

"Tiles in pool need maintenance."

"Encontré un par de cucarachas en la habitación"

"Location is great, but sadly the property isnt being maintained. The pools were dirty and tye room had 2 outlets in the weirdest of spots. I will say the room cleaning crew is great."

"Me gustó que está cerca de todo, muy limpio y cómodo"

"V"

"Breakfast was delicious. Rooms were clean. Staffs were helpful and nice. Unfortunately, the seaweed overran the entire beach, which wasn't anyone's fault. It's a shame we weren't able to use the free kayaking or swim at the ocean. The swimming pool was a good substitute though. The road is horrendous though, so make sure you drive safely."

"Nothing. No running hot water for bathing. Bugs in the shower. No amenities what so ever. Property looked like under construction. Would not recommend."

"Everything was amazing! So sad to have left, but I am already looking to rebook my next vacation back here. Staff was amazing, cleanliness was 10/10, bar 100/10."

"Amazing staff 10/10"

"The garden was beautiful. The shower felt like a spa. Everything was lovely. The staff was very knowledgeable. You do need more trash cans in the room but this dilemma is an easy fix. Loved our stay!"

"Had a wonderful time with my family loved staff"