Hotel murah di Riviera Maya

"The resort itself is absolutely beautiful. The location is stunning, and I loved the overall layout of the property. It has so much potential and makes a great first impression. Unfortunately, the service did not match the beauty of the resort. From the front desk to the concierge and even the waitstaff, the customer service was consistently disappointing. Staff members were often unfriendly, unhelpful, and inattentive, which really took away from the experience. I’ve stayed at several...

"Staff unfriendly at check in. Most places were not open. All rooms were rented had issues, chili g smoke detectors, that took two days to fix, broken phone, toilet and shower. Room decor for birthdays were not done, mine said happy honeymoon and I came solo. Just overall very dissatisfied with this resort. They need customer service help."

"Gorgeous rooms with beautiful views. Very accommodating and friendly staff. Stay here!"

"Clean room, shops nearby"

"Everything about the property was absolutely stunning. Enrique and his wife took exceptional care of the cleanliness, ensuring it was spotless around the clock. The breathtaking sunset views from the beach, coupled with the snorkeling, canoeing, and paddleboarding equipment, made for an unforgettable experience. We thoroughly enjoyed every aspect of the property, which was perfect for a girls’ trip. To enhance our stay, we hired a chef for five out of the six days and a driver. Wi-Fi also fast...

"Great location - steps from the beach and minutes from the main strip/restaurants etc. The unit was clean and just as advertised. The small pool was perfect for our young kids. The host was friendly and helpful - she provided beach chairs and toys upon request."

"Great accommodations! Very relaxing! "

"This a beautiful and serene property. The location is perfect for central activities and the staff is very friendly and accommodating. My only problem was the bathroom were we stayed, the shower headed wasn't working properly. The room was clean and spacious. "

"Todo eating nut bien"

"The room and property were BEAUTIFUL! The problem is the sargassum algae completely overtook the beach. I understand it’s a natural occurrence but it seems like it was completely out of control. We had seen other property and the algae was cleaned up in piles and didn’t stink as bad. After we mentioned it they had one person shoveling it up. We specifically booked a beach front room and paid extra. It physically made me sick smelling what came through the room at night we had to downgrade rooms...

"it has been a very disappointing experience with that property . First day, electricity power went off . We were told that this happen when you start the air conditioning with the clothing dryer. They asked to put the breakers back on. Then the air conditioning in one of the bedroom (where my daughter and her 2 girls were sleeping) wasn't working. They sent someone to fix it but they needed to replace one part which took two days to receive. Once the part was replaced, then the air conditioning...

"Beautiful "