Hotel dekat Taman Ekologi Tres Rios

"Wonderful staff, extremely accomodating and welcoming, above and beyond. Great restaurants, great facilities. Brought our 18month old and they had a crib and were extremely welcoming to her as well. 10/10"

"Todo bien"

"Beautiful, the food was delicious, and pool clean!!"

"Used to be a top notch hotel and experience, run down and tired now. Seems like they won’t be in business for much longer. It’s a shame."

"Lots of construction going on, which we understand is necessary, but the dining was a mess that week. Of the 4 main restaurants, most were closed they other night, some nights 3 of 4 were closed. Dunno if it was staffing issues or what, but definitely changed the experience. Thank goodness for 24 hr room service, which was ok overall but very slow, always an hour plus wait for dinner. "

"We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels."

"los camastros del área de la piscina de adultos estaban un poco deteriorados , pero todo lo demas estuvo genial"

"The main issue with a hotel is food, don’t wait anything special, breakfast is ok and the rest is overpriced and small choice."

"Very bad customer service. The place is old and changing to new owners and they only care about selling their timeshare"

"Juan from sur Beach was amazing "

"Amazing property need more variety of food"

"It’s a wounderful venue, but expensive."

"Secrets Maroma Beach was awesome. We stayed 6 nights....every meal was great, staff was great. Room was great. Seaweed is daily battle for the all the hotels in the area. SMB did a great job of keeping our beach clean. A lot of seaweed was pushed onto the beach one night during a storm. The next day was bad, but it was clean in 24 hours. Great all inclusive."

"Very nice place to rest"

"Excelente hotel en la Riviera Maya. El servicio es increíble durante toda la estancia. En los restaurantes fueron muy amables y buenos con nosotros. Disfrutamos mucho de la comida en el hotel. La playa la mantienen muy limpia a pesar del sargazo que llega por lo que es muy cómoda para estar ahí. Lo mismo para la alberca que esta impecable y el servicio de lo mejor. Las habitaciones son cómodas y amplias, cuentan con su alberca privada y uno tiene mucha privacidad. Algo a mejorar pueden ser...

"Le falta un poco de opciones al restaurante. Todo lo demás estuvo genial!"