Hotel dekat Taman Ekologi Tres Rios

"Tivemos algumas intercorrências ao longo de nossa hospedagem, como falta de luz no primeiro dia por quase duas horas, sem nenhuma assistência da equipe do hotel durante o episódio. Não havia luz de emergencia, lanterna, o telefone do quarto não funciona, chuveiro tmb não. Ficamos no completo escuro usando lanternas dos nossos celulares. Eles nos deram uma sessão de sauna como compensação, mas a experiência em geral foi bem insatisfatória. Em uma noite, uma barata nos aguardava na porta do nosso...

"Todo bien"

"This place it is amazing!!"

"There should be more food/restaurant options/choices"

"My husband and I take trips to the Caribbean once a year. We typically don't consider going to the same place twice. However, our stay at the Blue Diamond has made us rethink that decision. The customer service, facility, and food were amazing. The food always tasted so fresh and the Mexican dishes were particularly fantastic. Our experience is definitely a memory we won't soon forget. This was hands down one of our best travel experiences."

"DO NOT STAY AT THIS HOTEL!!! We booked this trip as we have before, Coming from America we can only book based on photos and reviews. This place was a total TERRIBLE!!! and we smelled this terrible smell as we pulled up, it was like rotten eggs meets a dirty toilet bowl. We checked into our room no air and as we looked out the windows we saw the dirty brown water like nothing I had ever seen before and I'm from Jersey, lol do yourself a favor stay far away from this place. Needless to say we...

"Most of the facility has lots of construction, many of the amenities on the pictures from their website were not the same. There really is only 1 pool no water slide as pictured since it was under construction. The entire resort has a very strong swamp odor. Our connecting room door knob instantly fell off on the first day along with the lock on our door did not work and needed to be fully replaced. Our view from our suite was a drained out old pool under construction. The bath tub in our suite...

"We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels."

"Todo excelente, muy buen servicio!"

"Our stay at Fairmont Mayakoba was exceptional from check-in to check-out. From the moment we arrived, we felt genuinely welcomed and cared for. The entire staff was incredibly friendly, professional, and attentive, making our vacation truly memorable. We traveled with our small Pomeranian puppy and couldn’t have asked for a more comfortable and pet-friendly experience. The room was spotless, with housekeeping service twice a day, which added to the luxurious feel of our stay. The air...

"La habitación estaba muylimpis el personal ayer increíble el spa maravilloso y el bar en la alberca genial 10 de 10 si volveré a este hotel"

"A slice a paradise, with a romantic and boho chic atheistic. The food is delicious with fresh ingredients. It is a boutique hotel which we loved. We had 2 bungalows right on the beach so you can step out and enjoy the sound of the waves and had a choice of sun beds. The beach is rocky so we just used the pool. We had a car so could explore the area but if you want to unwind you could easily just relax there."

"Our fifth stay at Valentin Imperial. Always great, friendly and timely service by everyone. Beautiful large rooms. No wearing of bracelets. Eat where you want everyday. Plenty of opportunity for excursions. Very reasonable price. Excellent nightlife shows. Really cool sports, cigar, and piano bars, each with a different ambience. Multiple swim up bars. Many daily activities and well equipped gym."

"Chablé Maroma”s location, facilities, restaurants, and vibe are outstanding and superior to the half dozen or so Riviera Maya properties I have stayed at in recent years. The breakfast at the Kaban restaurant on the water is a sublime experience. The jungle spa has everything you’d expect at a world-class facility, and it is right in the middle of a teeming jungle. The staff are always genuinely helpful and courteous."

"The service and staff were amazing, the experience was so peaceful and relaxing, and the room was beyond our expectations. 10/10 stay."