Search Hotels Near Xplor Theme Park, Playa del Carmen

"Amazing "

"Yes"

"We been going there for approximately 20 years and "

"Definitely overrated. Where do I start. 1) Upon arrival, you would think the check in would be much faster. Plenty of employees standing around which could be helping but aren’t. 2) I arrive at my room which has the walk-out pool and literally walked out to an 8 x 8 one foot max pool. Didn’t even connect to the main pool area. 3) On hotels.com it says (2) queen beds and they stated hotels.com doesn’t know anything about their process. After enough going back and forth, they moved us to the furthest area back which had (2) queen and walk-out pool. I shouldn’t have to spend hours of vacation sorting that out 4) we had a big family with us and they made it extremely difficult for us to eat together. I would understand if seating was limited, but the areas were 1/2 empty. You should accommodate your guests when possible and it was always possible but basically refused. 5) We were booked at the older Xcaret hotel area VS newer area. Newer area looked like a ghost town so maybe so overloaded the old side to make it seem fuller. Not sure 6) you don’t even have good beach access Overall, I won’t be going back. We’ve been to many other places with less expensive rooms, better views, better beaches, and better service"

"Beautiful. The atmosphere very well taken care of. And the staff were so so nice. Couldn’t be better. Follow the directions they sent you in WhatsApp to find the place. It could be a little tricky to find."

"Everyone and everything was great, the food was just ok. "

"nice room, always clean, nice staff"

"Two pools for that kind size hotel were not enough and not enough sits around the pools"

"Excellent "