Hotel dekat Río Secreto

"Staff Mr. Fernando is a super nice guy. Because of him, my whole trip was incredibly enjoyable"

"excellent food"

"The food was subpar at best. Breakfast was the same thing every day with no variety but the reason we will not return is how difficult and unwelcoming the reservation process they have in place for dinners. Was we had three rooms in a party of nine we only were able to get two nights of specialty dinners, and that was after putting much pressure on the woman who had a terrible attitude behind the counter… The Mexican restaurant was deplorable served us ice cold food after waiting an hour and 45...

"Amazing hotel! Family friendly in all aspects. "

"Located in busy downtown district, very close to 5th Av. Wonderful service, very friendly."

"Zona sin señal, sin embargo el wifi excelente, el desayuno (incluido) muy rico, habitaciones limpias, de excelente tamaño, cuenta con area de cocina con microhondas y refrigerador, la alberca limpia, personal amable, solo el jacuzzi se dañaron las perillas y no se pudo utilizar, pasamos agradable estancia, sugiero mejorar la señalización en la carretera para el acceso del hotel ya que en la noche no se visualiza bien, mi estancia excelente"

"The property is nice, the staff is super friendly, and its close to xcaret! The only thing that I would point out is that the pillows could be better, and the shower. The water flow shuts off after some time and it makes you have to turn back the knobs and turn it back on. Other than that, this hotel is okay. "

"The hotel is old, runned down. Common areas are extremely dirty, such as the front couch, Floors, pool. Handles and door knobs are rusted, broken or falling apart. Water at tje shower comes out sparingly. The beach near by is not very good for swimming, a lot of undercurrent. The noise outside at night won’t let you relax and rest since you can hear everything. If you are looking for an economic place to stay and be able to walk everywhere, this is it. The staff is friendly. No elevators. Be...

"Las habitaciones muy descuidadas, instalaciones muy viejas y sucias, puertas flojas, canceles oxidados etc etc, no hay internet ni agua caliente ni cobijas"

"This is definitely home away from home & worth every penny. If you want to he treated like royalty you should definitely book this resort. "

"The rooms are great. Large, big kitchen area and great TV’s. United States programming. My room had a small balcony. Breakfast was okay. It’s a great place to stay in transit as it has an airport shuttle. "

"No existia el hotel, llegué al lugar y no existía mi reserva, me quedé sin hospedaje "

"Everything was clean and well maintained. There was a small leak in the bathroom, which was fixed extremely quickly once notified. Good sized room in a smaller setting. Beach was lovely and sandy entrance to ocean. Poolside chairs get taken quickly in the morning, but the beach always had chairs available. Plenty of shade options or sun options. The relaxation pools are neat and give a tucked away and private feel. Food was good, but make reservations early to get the locations and times you...

"Friendly staff have stayed here before and they never disappoint "

"SI FUNCIONO BIEN "

"The hotel was really nice. Good food, good entertainment and very clean. We did have some issues with the AC as it wouldn't not go below 24° so they came to the room and cleaned it 3 times. It worked ok after that. Except the housekeeping staff would turn it off when the entered the room and wouldn't turn it back on when they left. So the room was always really hot. The beach was amazing! Always lots of loungers and the activities on the beach were great too. We were there with family who...

"Very nice for lower budget resort. i love having our own deck with a hammock outside out room when just want some quiet time"