Hotel Keluarga di Santa Maria Maior

"What a great, quirky hotel right in the tourist area. When we arrived, by private taxi, we thought the driver had dropped us off at the wrong place... reason being... don't expect a glittery, jazzy, red-carpet hotel entrance. In fact, it's down a side street and looks like a private apartment block especially due to there being mailboxes in the doorway. You will face the first (of many!) flight of stairs with instructions stating Reception on 2nd floor. Trust me, go up! The small reception...

"Thanks "

"The location of this hotel is exactly why i booked it - having the traditional, famous tram 28 and 12 cruising right next to it. Of course there would be sound from the tram but i was not bothered at all, rather, I found it charming. The room was very clean, staff was friendly. However, it's hard to commute to the hotel with luggage because from train or metro station, there is only the unspacious tram and one route of bus (it operates with small coach instead of an actual bus). Suggested to get...

"Aside from the elevator being super slow and the lack of a washing machine, everything else is excellent."

"Enjoyed our stay in this hotel. Walkable. Great location! "

"スタッフがフレンドリーで親切でここちのよい滞在ができました"

"Great location in old town which is shabby-chic area. Yes, there are a lot of outdoor stairs to the suites but it’s a great way to keep up with your exercise! Lisbon itself is full of hills so be aware of this before going :) The staff at Castello are super nice & helpful. We loved our suite - very clean, bed was comfortable, so nice to be able to eat in when you want in the comfort of your pjs ;) Breakfast was included and was plentiful. We felt safe in the neighborhood and things you may see...

"Great property! Close to everything in Lisbon!"