Hotel Solaris Hotels di Semenanjung Yucatan

"It was a great experience I would go there again"

"Just returned from a 4 night stay. Everything is middle of the road at this resort. Don’t have high expectations and you will be fine. If you expect above average anything, you will be disappointed. The good: The coffee shop, the Spa, the pool bartenders and the young towel lady. Most of all the guest services manager when needed was what saved the trip. Needs immediate work: All food by the pool and room service menu needs to be overhauled. It’s very limited and blah. Overall, would not...

"Too many mishaps from the day we entered he resort until the last night we stayed there. #1 Retrain the staff and customer service #2 Better quality of the food #3 Segregation of the different levels of membership(communication from management to members needs to be clearer) as new members we didn’t know what was and wasn’t available to us. #4As new members we will not be returning to the Royal Solaris."