Cari Istana di Soto

"We came during the soft opening. We were only the 26th guests. The resort is eventually going to be beautiful but we went during construction. Even with the construction going on the resort was very beautiful and accommodating. The food options were limited but good. For example a menu item may be available at dinner but the snack bar may have the same items available at lunch the next day. We expected this due to our booking during a soft opening. The were great at informing us of expectations...

"Remote and lovely place to stay. Having the restaurant onsite was so convenient."

"We enjoyed the pool and the relaxed athmosphere. We will surely visit again."

"Room, beach, pools and the immaculate grounds made our visit perfect. Staff was very friendly and professional. Loved being able to snorkel and dive on the Marriot reef."

"Great stay, although the room was a bit sober: no bed tables, no decoration on the walls. Nice balcony though."

"So, our review will be mixed. We had a great time. I would say the property is “clean” and food was the best we’ve had at an all inclusive. Service was mixed. There were some exceptional people and some that were lazy. The other thing that we didn’t like and noticed is that the bars would only rinse glasses vs use clean ones from dishwasher when busy. We saw this at multiple bars. We also saw dirty dishes that didn’t get clean. I would recommend bringing your own cup/glass and having...

"We had an amazing stay! The hotel staff were incredibly friendly, attentive and helpful. We were celebrating a birthday, and the special attentions they gave us that day made our stay even more memorable. The breakfast was also incredible. We would definitely come back and highly recommend it."

"La abitacion"

"Great vacation"

"Great place to stay!"

"Room was clean, shower and bathroom were okay. Mold around lots of the caulking in the shower, shower leaked to the bathroom floor, water didn’t get hot, only warm. Majority of staff were slow moving and not friendly. Constantly out of cups at the bar. Pool bar was NEVER staffed for all 7 days. Lines and waiting every time to get a drink. Bar does not open until 10am. No drinks before. Could not get ice before 10am. Pool had algae growing every day. Great location, beautiful view from beach....

"- The workers say to just text them on what apps for assistance. They messages me back once and didn’t reply again for the rest of my stay .. -THERE ARE BED BEGS !!! my arms, legs & neck was bit up and a doctor confirmed that it was bed bug bites"

"Excellent property…extremely helpful staff"