Hotel dekat St Jude's United Church

"Terrible customer service, property is nice, upper management customer service is poor "

"Always love staying here ! The accommodation is beautifully presented and maintained and the staff and food just excellent . Just wish there were steam room and SPA facilities available other than the treatments . Also super convenient for Heathrow without being a run of the mill airport hotel "

"First time I've stayed since it was taken over and revamped, personally, I preferred the older-style rooms. The location by the Thames is still a huge bonus. There is only one lift, which is quite small, a problem for disabled guests."

"Very enjoyable stay. The staff were outstanding always ready to help."

"Clean today just dated in places "

"Great location, friendly staff, great food."

"Nice place"

"Staff friendly and helpful. Room is clean and comfortable. Breakfast "

"The rooms and common areas could be cleaner. Odor control is needed, especially in the restaurant area."

"Checked in hotel as a recommendation from friends who had stayed there before. We stayed 1 night. The next morning we needed to shower and leave early and had no hot water in the shower. We had hot water in the sink basin but nothing in the shower. When we told the reception as we were checking out, he said you should have dialed 0 but the time taken to correct it wouldn’t have been possible due to having showered already and we were checking out. Hotel was going through a major renovation also...

"Ok."

"The breakfast was amazing. The staff were helpful, and friendly. Definitely going to stay here again when visiting London "

"It was great that it was close to town and had a nice patio to sit outside in the warm weather. Very nice staff"

"All facilities were excellent, staff excellent and the buffet breakfast was the best I’ve had and I’ve had a few, highly recommend!"

"We enjoyed our very short stay and would like to return for longer next time. The lodge had everything we needed and our children loved the bunk beds. We all enjoyed feeding the animals in the morning the next day. "

"Rooms are charming, well appointed and clean. Shower really good. Breakfast first class. Stayed here a few times and never disappointed. Don't expect straight walls and stairs - they are not included in a place with this much history and charm! Staff very helpful and pleasant. Well lit parking. Minutes from Heathrow. What more could you want?"

"Breakfast fresh but no eggs or french toast. Car parking awful. I was told I should have prebooked but never told of this. Had to park dangerously to find where car park entrance was. Not very pleasant."

"All so very helpful in every way possible "