Search Boutique Hotels in Stoke Poges

"On arrival the staff were nice and I was very excited about the stay but unfortunately the experience became upsetting the following morning. A few hours before checkout, a man attempted to enter the room without warning (I was not currently dressed). Thankfully, I had engaged the chain lock on the door, otherwise he would have entered the room. I understand mistakes can happen, but after sharing this experience using their feedback forms, I had simply received and email stating they have recieved the feedback. So I am currently unsure if an explanation or apology for the situation is going to be given but as of yet I have recieved nothing which is not the most reassuring. This is dissapointing as this would have become a go to hotel for me when staying in London due to the convenience of the location."

"Wonderful place to stay that feels like home because of the staff."

"Stunning Lobby and bar. Check in experience was satisfactory. Room was small with small double bed. Cocktails at the bar were great however the bar experience was disappointing. Along with other residents we had to wait at least 45 minutes in between drinks to be served again at one point having asked for more drinks the server disappeared and forgot us…. we were still expected to pay13.5% service charge. Frustration was clear amongst the people around us. The bar was understaffed and the frustration with this was also apparent amongst them! We gave our feedback on check out about the bar experience, the team member was sympathetic but advised that we should have reported this to the bar staff at the time. This was not appropriate to do at the time as it was difficult enough getting a drink let alone trying to give feedback or refusing to pay a service charge.We were offered a voucher however we were leaving at that moment so declined the offer and just left our feed back. Great location for central London ..just next to Hyde Park "

"The room was quite dated as was the whole hotel. There was a laundry truck unloading for about two hours in between 2-4 am outside the room in the back alley (rough timings, I wasn't checking the clock in the middle of the night). It interrupted my sleep for a while. When I mentioned it to the receptionist in the morning he apologised but didn't seem too bothered. There is one thing I want from a hotel and it's a good night's sleep."