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Reviews of Shinzanso

2.5 out of 5
Shinzanso
Okuhida Onsengo Kansaka 720-1, Takayama, Gifu

Reviews

9.2

Wonderful

Rating 10 - Excellent. 51 out of 79 reviews" "
Rating 8 - Good. 21 out of 79 reviews" "
Rating 6 - Okay. 5 out of 79 reviews" "
Rating 4 - Poor. 1 out of 79 reviews" "
Rating 2 - Terrible. 1 out of 79 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location,amazing river onsen and friendly helpful staff.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, friendly, helpful staff. Big, clean rooms. Best hotel onsens - inside and outside I have seen. Great stay!
Stayed 2 nights in May 2021

4/10 Poor

Verified traveller

Disliked: Staff & service
Room rate is unreasonably high considering the quality of services and the hardwares. The meals are of acceptable standard but not impressive esp. the Hida Beef is disappointing in terms of quantity and cooking skill. I have to walk for over a hundred meters with several heavy luggages
Stayed 1 night in Feb 2020

10/10 Excellent

Malc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With an exceptional location and outside natural springs that must rate as some of the most dramatic anywhere this really is an amazing place. Dinner was fantastic too, much better than expected.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the location, beside the river. Also the outdoor Onsen near the river. The food were great and the stay is comfortable.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Outdoor onsen baths with views to the alps were a highlight
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best onsen ever experienced- setting is truly majestic
Stayed 1 night in Oct 2019

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning location with breathtaking views. Friendly staff who were quite fluent in english.
Stayed 2 nights in Mar 2019

10/10 Excellent

KS, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing onsen! In particular, there are two private open-air onsen that can be reserved on a first-come-first-serve basis, and are located next to the river (about 3 mins walk from the ryokan). The only issue I had is that rooms do not come with toilet - need to use a common toilet.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, hot natural baths next to river!
We had a great stay here in April 2018. Wonderful Japanese style room with view on the river. Great breakfast and dinner. And awesome hot natural baths (onsen) both inside the hotel and outside the hotel, 5 steps away to the river. We had a bath outside while it was snowing, very memorable!
Stayed 2 nights in Apr 2018

10/10 Excellent

Aekaphong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

I.C.

Liked: Cleanliness, staff & service
Excellent environment but need to update facility
The environment is excellent! Bathing in open-air hot spring while snowing is enjoyable. The room is spacious and with beautiful view. However, the electricity wiring inside the room needed to be improved. When we tried to boil water, the fuse blew. The heater in the room shut down. It's 11 o'clock at night and there's no staff in the reception desk. We could not find any phone no. for emergency contact as well. Fortunately, there's air-conditioning in the room and it could bearly keep the room warm in the sub-zero temperature. When we told the staff about no heater last night, the staff told us "OK" and do nothing, like he didn't care at all. We were a bit disappointed as Japanese is well known for their service, perhaps not this hotel.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay with good outdoor onsens overlooking the mountains.
Stayed 1 night in Dec 2017

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical Experience!
What a hotel! Surrounded by mountains and a lively river stream, this hotel has the best possible location (provided you have a car to reach)! Rooms are clean and the small balcony opens up facing the stream. Balcony has (i think) a heated mattress under the carpet so you feel comfortable sitting in the balcony sipping a hot Ocha in 0 degrees Celsius watching the little snowfall! This is just an awesome experience! Definitely going there again!
Stayed 1 night in Nov 2017

10/10 Excellent

Janet, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was one of the most peaceful experiences we have had. You can't beat a raging river next to natural hot springs. The rain made it even more magical.
Stayed 1 night in Sep 2017

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting in the mountains. Close to the rope way for hiking. Warm saunas overlooking raging river. Dinner is a bit pricey but there is a nice little restaurant two kilometers down the road with good food at a reasonable price.

10/10 Excellent

Melina, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, authentic stay surrounded by nature!
We had a truly wonderful stay at the Shinzanso inn/ryokan. It was worth the travel. The inn was clean and well kept. The staff was kind and helpful. The food was amazing and we got to indulge in Japanese specialties. The onsen baths were a treat and a special experience. We stayed two nights and it was just the right amount time for us. We also went up the Ropeway to see the view of the Alps. Definitely recommended as part of a larger trip around Japan, we went between our time spent in Tokyo and Kyoto.

10/10 Excellent

Aneel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time at Shinzanso
We had an amazing stay at Shinzanso. Getting here can be a little difficult but it is well worth the journey. We did the full board which included the dinner and breakfast and we enjoyed both of our meals. The check-in process was fairly quick and we used signed up for our private onsen time with tons of options for time slots. The Onsen was the most spectacular thing we have done. You cannot imagine the feeling you have when you are surrounded by natural beauty while soaking in the hot spring. If you are going to be in the area or even remotely close, please make a stop here. You will not regret it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent onsen and very helpful staff
The hotel staff is very helpful. My car was stuck in deep snow and it couldn't move forward or back. The hotel staff handles it all for me and I could just proceed to check in and enjoy the onsen!

8/10 Good

ian, australia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel , great food and baths . Manager very helpful and willing drive us to nearby attractions . Good size room with all we needed for a great stay .

6/10 Okay

みき

Stayed 1 night in Jul 2023

8/10 Good

ゆたか

Liked: Cleanliness, staff & service, property conditions & facilities
露天風呂がとても良い。
Stayed 1 night in Jun 2023

8/10 Good

jean michel

Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
食事注意
泊まる際は食事を事前につけておかないと急な対応はできません。ということでした。 ちなみに基本的に山の中の一軒宿なので、周りに食べれるところは一切ありません。
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
川沿いの露天風呂最高
Stayed 1 night in Aug 2022

10/10 Excellent

??

Liked: Cleanliness, amenities
Stayed 1 night in Aug 2022

10/10 Excellent

heungseok

Stayed 1 night in Jul 2022

10/10 Excellent

MIKIYA

Stayed 1 night in Jun 2022

10/10 Excellent

RinRin, 大阪

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回初めて利用させて頂きました。以下の点が非常に素晴らしいと感じました。 1.立地を活かす必要最小限で十分な設備が細かく手入れされているため、環境の素晴らしさを満喫できる 2.当日に夕食の手配をお願いしたにもかからず、無理を通して下さった 3.他の予定(新穂高ロープウェイ星空鑑賞便)との兼ね合いを含めて、夕食の時間にも融通を聞かせて下さった 4.食材はおそらく殆どが地のもので、飛騨牛や岩魚、野菜、山菜や朴木の葉、味噌や米に至るまで香りも味も最高 5.部屋の洗面台の蛇口から出てくる水が美味しい 6.女性も混浴の露天風呂に入ることができるように配慮されている 7.温泉の泉質が素晴らしい 夏は蛍が宿まで入ってくるそうです。川遊びもできるそうなので次回は夏にお邪魔したいと思います。ありがとうございました。
Stayed 1 night in Oct 2020

8/10 Good

TATSUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
川の前の露天風呂
川の隣の開放的な露天風呂が最高でした。
Stayed 1 night in Sep 2020

10/10 Excellent

マッキー, 愛知県

Liked: Cleanliness, staff & service, property conditions & facilities
部屋も設備も清潔で露天風呂も良かったです。また利用したいと思います。
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Mei Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experienced a traditional Japanese Onsen Ryokan
The ryokan was just sit aside the river. It was aged but was kept very good. A real traditional ryokan. The outdoor onsens were excellent. I enjoyed the onsens with the nature very much. The staff could be communicated with basic English while I couldn't speak Japanese. The Japanese style dinners were delicious and delighted. I had tasted the top quality Hida beef, as well the yummy local Hoba miso and pickles. The dinners were one of the bests I had during my 7 days tour in Takayama-Hokuriku area. Breakfasts were also nice. Will definitely stay in again.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
정말 너무너무 좋아요♡ 시간이 멈춘듯한 오래된 곳이지만 어디하나 흠잡을곳없이 너무 깔끔하게 관리가 되어있습니다. 주인의 정성과 노력이 작은곳까지 섬세하게 보였어요! 게다가 식사는 가히 예술입니다 정말 너무 맛있어서 놀랐어요 최고의 실력자가 이런곳에 숨어계시다니... 말도안됩니다 정말 아침 저녁 식사 꼬옥하세요!♡ 그리고 온천물 또한 대박입니다 굉장히 맑고 깨끗해요 이렇게 맑고 좋은 온천물 처음입니다 노천탕에 매료되어서 좋다하고 담궜는데 피부가 너무너무너무 좋아져서 놀랐어요 일행들도 넘 좋았다고 계속 있고싶다고 난리였ㅅ습니다 주변 풍경도 넘 아름답고 로프웨이도 코앞이고 버스도 료칸 바로 앞에서 내려줍니다 정류장이 아예 신잔소앞입니다 ㅎㅎ 아무튼 정말 너무 좋아요 평생 오고싶은 곳입니다 부디 오래도록 이 모습 그대로 있어주세요 최고입니다!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

I-HUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
露天溫泉很棒
露天溫泉很棒。
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Cham Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
露天温泉非常好，周圍環境寧靜，房間舒適，只是早餐普通，下次一定會再入住。
Stayed 1 night in Apr 2019

10/10 Excellent

wei-ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推薦飯店
露天野溪溫泉相當棒, 還有兩個貸切風呂可預約. 晚餐都在地食材很美味,也吃的很飽. 早上飯店可接送至新穗高纜車.
Stayed 1 night in Feb 2019

6/10 Okay

Shu-hsien

Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2018

8/10 Good

CHI SHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
노천온천이 최고입니다.. 객실은 평범한데 히노키탕이 있어서 좋습니다 ㅎㅎ 그리고 온천은 유노하나가 있는 유황온천이라고 보셔도 됩니다~
Stayed 1 night in Nov 2018

10/10 Excellent

GANGTING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
私人露天池非常棒，環境很清幽，絕對會再光顧的旅館
Stayed 1 night in Nov 2018

10/10 Excellent

METTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt sted. Ikke luksus, men oser af stemning. Onsen udendørs og indendørs.Også mulighed for privat onsen. Meget venligt par i receptionen. Vil gerne anbefale dette sted.
Stayed 2 nights in Sep 2018