Search Hotels Near Creekmont West Park, Austin

"It was a terrible experience and I checked out within an hour of checking in. I killed 2 bugs flying around my room, found mold and spider webs behind the curtains but I tried to give it the benefit of the doubt thinking maybe it was a fluke thing. Then when I went to shower, I found a tick type bug on the floor and was done. I tried to check out and while the hotel staff was nice, Expedia was ultimately no help in getting me a refund."

"Smelled a little like cigarette first day but overall great service and great stay"

"The place was great overall. The restroom could have used a slight update. The tile floor seemed a bit loose like it could give out over time it not fixed. Breakfast in the morning was good and room was spacious for the 3 of us. Would stay here again for our next Round Rock trip"

"Great service and location"

"I waited approximately an hour and a half for assistance from the desk clerk, as the office was closed at the time. Due to the delay, I was charged for two nights and ultimately had to extend my stay unnecessarily. Upon entering the room, I discovered bed bugs on the bed, which made the accommodations unusable. As a result, I had to shower and sleep in my car for the night. Additionally, the morning staff was unprofessional and unhelpful when I raised these concerns."

"Great location, clean, nice rooms"

"Supervisor at the front desk needs better customer service skills especially if your a Supervisor you need to lead as an example. You want customers to book and come back with bad service and everything breaking."

"Clean room, good price and friendly staff"

"The property was nice. Room was pretty clean. Service was very friendly."