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Hotel Las Puertas de Tepoztlan

3.5 star property
A peaceful oasis awaits at this city-center hotel where guests can relax poolside or on the rooftop terrace while attentive staff handles every detail.

Choose dates to view prices

Hotel Las Puertas de Tepoztlan sits in the heart of the city, offering a quiet escape with its garden and rooftop terrace. Travelers can enjoy the poolside bar or book spa treatments including massages and body wraps for complete relaxation.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is Rp1.322.033
Rp1.583.137 total
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 250 to 250 for adults and MXN 250 to 250 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts

Frequently asked questions

Does Hotel Las Puertas de Tepoztlan have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Las Puertas de Tepoztlan?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hotel Las Puertas de Tepoztlan on 31 May 2026 start from Rp1.322.033, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Las Puertas de Tepoztlan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Las Puertas de Tepoztlan?

Self-parking is free at this property.

What time is check-in at Hotel Las Puertas de Tepoztlan?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Las Puertas de Tepoztlan?

Checkout is at noon.

Does Hotel Las Puertas de Tepoztlan provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Las Puertas de Tepoztlan located?

Located in the heart of Tepoztlán, this spa hotel is within a 10-minute walk of Tepoztlán Museum Carlos Pellicer Collection, Cocinar Mexicano, and New Tepoztlán Market. Artisan Market of Tepoztlán and Bajo La Montaña are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.4

Cleanliness

9.0

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 216 out of 498 reviews
Rating 8 - Good. 126 out of 498 reviews
Rating 6 - Okay. 94 out of 498 reviews
Rating 4 - Poor. 31 out of 498 reviews
Rating 2 - Terrible. 31 out of 498 reviews

Reviews

Verified

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Close to many restaurants, bars, coffee shops, artisanal stores.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Great hotel in beautiful Tepotzlan. Stayed 2 nights as a solo female and it’s an inviting, relaxed hotel.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Alondra

The location was central and ideal for the trip. However, the hotel was outdated. There was no AC, the wifi did not work well in the rooms, only in the common space. There was a weird smell in the restroom that came from the water.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean and great location. Needs coffee maker, drinking water, walking ramp within facility.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Esther

Liked: Cleanliness, amenities, property conditions & facilities
Location. Near everything, but not on main Street were is very noisy. Down side no AC.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Angel

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was excellent but the showers were not working and there was no hot water
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Baltazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not know there was such a nice hotel in Tepoztlan near all the stores and the entrance to the archeological site. I got a good night's sleep and was relaxed and well-rested. I will definitely be returning here in the foreseeable future.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Prompt service upon arrival, courteous, room clean, and good illumination, staff attentive to request, all information clear and bill disclosed
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

FRANCISCO GERARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the hotel is near the main square of the town, a block far from the Main Street, that leads you to the best attractions of the town. Is the way to climb the mountain “Tepozteco” and also lots of stores and restaurants. The personal in the hotel are very friendly. They provide only breakfast, which is better than other restaurants and with an amazing view to the mountains. The terrace is quite a good place to have some photos and relax. The hotel have a very good parking lot. But I must say that Tepoztlán is a very difficult town to drive, it have narrow streets and often you get stuck between them. The shower have nice pressure and bathroom with a balcony. I find the hotel a very good discovery.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is absolutely magical! Beautiful, stylish, spotless, friendly! Reception area is lovely, rooms huge, bed comfy, rooftop terrace with amazing views. Pool, 2 hottubs on roof. Free water, great shower, super quiet off main drag. Cannot recommend enough. Thank you for a great stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved breakfast on the rooftop terrace with lush surroundings and views of the cliffs around town.
Stayed 1 night in Nov 2023
Verified

4/10 Poor

Juan

Disliked: Amenities, property conditions & facilities
Priced way too high for what it offers. Non-operational in-room safe. Only two rusty wire hangers in the closet. Flickering vanity light.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Alejandro

Nice lawn.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Main Street. Easy to find.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Gustavo

Liked: Amenities
Disliked: Property conditions & facilities
It is a beautiful hotel, but the room was dirty.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities
We had neighbors uptairs so noise did feel like they were having sex in the same room so bad and the people was running and talking at 3 am oitside the rooms very noisy
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Darren

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff try to be nice but lack of knowledge about what is good service. Installations look good in the photos but they are a little bit run-down.
Stayed 3 nights in May 2025
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in bad shape, so we got another room which had the sheets dirty and the personnel were rude and zero polite.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Gerardo

Liked: Amenities, property conditions & facilities
9yf8yc
Stayed 1 night in Aug 2024