Hotel dekat The National

"Elegant and full of charm"

"Kind and helpful staff "

"Very nice hotel"

"Parking is a little confusing "

"Very poor effects. 1. No clear instructions on where to have breakfast when having breakfast in your reservation. Front desk failed to provide clear instructions on what to expect at the bistro in the morning 2. Close the breakfast place without any advance notice even after we got affirmative confirmation to have breakfast at bistro the night before. 3. Front office has no compassion or efforts to help the customers when we express our frustration and the hotel lack of communication of closing...

"The staff was extremely welcoming and friendly. The foyer was open, airy, and light. The connecting restaurant was convenient, though we had already eaten. The room was spacious and the beds comfortable. While the building seems industrial, the look was modern and had a cool vibe. There were some eareas of the room that seemed like it could use an updated paint job. Overall it was a lovely hotel and wonderful experience. "

"The rooms were beautifully upgraded, just needs a soap holder in shower. We lucked up on parking got street parking after 6 right across street from property. Valet could have opened the door for us, but hey? Maybe he was upset we didnt use valet. The do have valet for a nearby garage . Didnt use the resturant or bar, acne in late and remodeling was happening in lobby area ."

"Was delayed and showed up later than expected only to find that they'd cancelled my booking. I stay at hotels a lot for work and had run into the issue before had never, ever had a hotel not honor the original booking and just reprocess the room. But even though Brie, the woman checking me in, *confirmed* they'd received the booking and my pre-payment, seemed almost gleeful in saying that they would not honor it because I'd booked through a third-party website. I had to call expedia and spend...

"Great location for exploring downtown Richmond and Shockoe Bottom. Comfy bed. New and fresh and clean. Great breakfast room. "

"Yes"

"Not a good breakfast selection for the price of $40 Only breakfast item that was good was the grits. "

"Close to Altria theater"

"Room was clean and comfortable, staff friendly and helpful"

"Our room was clean andx combfortable, but not dojbeëll. Gtg for e am MML "

"The front desk staff was very polite and enthusiastic, providing us with attentive and thoughtful service. This hotel offers excellent value for money, and he even arranged an extra room for the three of us."

"It was skeptical at first. I didn’t know what we were getting ourselves into, then I met who also was staying there, it was not all that bad. I had a good time. We were not there as much. Pinball is great if you know how to play. Thank you."

"Really dirty room, not soundproof at all next to big road. Door didn’t shut all the way, stained sheets."

"Parking was good, convenient location to stores. Hotel under renovation price was higher then I expected. "