Hotel dekat The Penthouse at One East Avenue

"Very nice hotel to stay in due to its cleanliness, welcoming and friendly staff, amenities and conveniently close to the Strong Museum of Play. I would stay here again and again if I come to Rochester, NY."

"Wonderful experience. Friendly staff and great location"

"Hot tub"

"Hot water broken. Closet doors didn’t open and close. Changed rooms. Also has similar problem. Jacuzzi tub wouldn’t fill properly. No drain plugs. Hallway carpets dirty. Desk table in room wobbly , severely. Sofa bed dirty, no sheets , and cushions didn’t fit right ….we had already changed rooms. This was the new room. Parking a disaster, garage not connected internally. Fifty percent of staff excellent , first percent either ride or disinterested in customer service. NEVER staying there...

"The gym was excellent and a real improvment. The rooms were upgraded since my last visit and this was a much needed improvement as well."

"I was thoroughly impressed with this hotel. Clean. Attentive staff. Good locations. Pool was under maintenance but I’ll be back so I’ll check it out then."

"My family and I had a huge, clean, one bedroom room that was perfect, except that the bathroom was in the room, so our kids had to walk through our room to use it. Breakfast was better than most other hotels we’ve been to, but the layout of the breakfast area is terrible, a very crowded and small area. The location is ok, the river is pretty cool, and there is halal food across the street that was very good. Front desk staff was very nice and helpful."

"Clean and quiet hotel. Great location."

"The location is very convenient for late flights."

"Staff very good. Clean room comfortable beds. Good shuttle to airport "

"Great visit room was clean & staff was friendly/helpful."

"This property is in excellent condition. Very much better than a Hampton Inn we used recently in Michigan. The only barb would be the breakfast. As in most of these offerings across the spectrum (of breakfast included), quality is going downhill for healthy choices. Fresh fruit and whole (unprocessed) grains are few, if not absent altogether. For instance, looking for real oatmeal (not instant packs) is a minimal expectation that is inexpensive yet harder and harder to find. Grits as a...

"Hotel was very clean and the staff was great! Expressway is very loud in the rooms though, need windows to be more insulated. Also, the lights and a/c cut off after 10 minutes when there isn't movement in the room. This means when watching TV or sleeping the room will get warm in the summer."

"Good stay"

"Room was clean and comfortable "

"To be honest with all of you I don’t know why this area is expensive during the weekend but for over $200 a night with taxes and fees I think this place is expensive. Besides this, the room door never fully locked if you left your room, towels smelled clean but had stains on them and the mini fridge well was too small and did not work. More like a motel than a hotel or inn."

"Very clean great customer service liked the thank you bag breakfast delicious"

"The sun was out and they discriminate against cats but barking biting dogs are ok"

"The staff was very helpful. The hotel is a bit dated but not too bad."