Search Hotels Near The Shops at Heavenly Village, South Lake Tahoe

"Check in staff could use customer service training and some kindness. They were advertising a movie at the pool that never happened, which led my son to being disappointed. This place has potential & is in a prime location. So close to being great, but their staff needs major training to elevate "

"I would stay here again. It was about 1 long block from the Gondola, which is an excellent location; we could easily walk to the Gondola. It was the least expensive option in this area or farther out. It was clean. Parking was free and plentiful, close to my room. I didn't have a pet, but they are allowed. The downsides are that the construction is thin: I could hear every footstep of the people in the room above me and all of their conversations and the window opening and closing; one set of neighbors was loud and kept me awake. Also, my electronic doorway only worked once per time; I had to keep going to the front desk for a new key, and based on comments from front desk and neighbor guests, that was somewhat common. Older construction, but overall decent. For the location and price, it was worthwhile; though next time, I'd ask for a 2nd story room, which might be the rooms with the fireplaces; that said, they were out of firewood for the fireplaces."

"The room was lovely! Clean & spacious. The proximity next to the Tahoe Blue Event Center was so convenient! It made for easy walking back and forth from the hotel to the volleyball tournament we attended at the event center. I would definitely return!"

"Excellent stay and great memories!"

"Got charged for parking and valet parking double. "

"Walking distance to gondola "

"had a great experience here! Rodrigo at the front desk was wonderful and very helpful. "

"I’ve stayed here several times while working in Tahoe this place is great Klien easy In-N-Out check-in nice to park right by your door and not have to haul everything into the room quiet at night and everything you want is within close walking distance"

"Issue with TV. Floor was very dirty but good location, nice staff, good price "