Hotel dekat Serenity Spa

"Cute spot and friendly host. Walkable to lake and shopping"

"Woman at the front desk possibly the owner was absolutely amazing. We got there a bit early and without questions she gave us the keys to our room. She was so friendly. The place was clean and appeared to be extremely modern and newly renovated. The location could not be better we walked everywhere. I will be returning and staying here again."

"The hotel is right in the middle of the plaza so location was great. However, it was very difficult to figure out where to park. The hotel entrance only has valet parking. We had to go out to find the parking lot which wasn't well marked. Signage was poor. There were many entrances and exits in and around the hotel that we got lost trying to get back to the parking garage (with fees). Otherwise, the hotel is clean. We were only there for one night for a birthday party within walking distance, so...

"beautiful and clean, recommended."

"Highly recommended."

"Close to everything staff was great!"

"Nice comfortable place to stay. The parking is tight but very do-able. My third visit to this hotel"

"Everything about this hotel is outstanding: the beautiful grounds, two exceptional restaurants, and the large pool and hot tub. The complimentary shuttle to town is also a great convenience. It’s honestly difficult to think of anything that could be improved."

"Very new Hampton Inn. Clean and fresh feeling."

"Very friendly, helpful staff. The room is quaint and well kept. The outside of the property is a little run down but doesn’t affect the experience. "

"Room key didn’t work after returning from dinner and office had closed at 8pm. Had to wait outside at 10pm for manager to return to create a new key. Property is dated, parking limited, but it served the purpose for a short stay. Breakfast was okay."

"Homey and clean"

"Needs some work but good bare bone as it’s right now. Great location. Would stay there again."

"Smell in the room. Bed bug"

"Camp fire would have been better"

"The Hotel was not kid-friendly, and there were no smart TVs."

"It was ok for its location, except they lacked clean drinking water . Didn’t trust the water in the taps"

"On the positive side, the location was great, the room was comfortable and the two bathrooms were very convenient. On the other hand, of the five nights we stayed, the room was partially cleaned only on the first night. The bed was made and towels changed however they left the dirty coffee cups, didn’t replenish the coffee, didn’t clean the floors or wipe down the surfaces. The next day the room wasn’t cleaned so we asked for more towels and coffee. The third day, again, no cleaning so we called...

"For some reason, we ended up with the ADA room without requesting it. So, there was no jacuzzi but the shower was quite large. The bed filled the majority of the room but we didn’t need much space so it was fine. All the amenities were great, especially the fire place. The day we were checking out the cleaning staff kept knocking on our door early in the morning to see if we had left so they could get the room ready, which wasn’t a big deal it was just pretty early so I thought it was abnormal....