Search Hotels Near The West Woods, Novelty

"Would have been nice to have included breakfast"

"Great service !"

"The fountains are gorgeous, I llove the pool, breakfast was awesome💗💗☀️ the lady who made my omelette was sooo sweet n quick!💗"

"The rooms were nice, and clean. Would have liked to have microwaves in the rooms. Especially considering I had to order out. I wouldn’t recommend if you’re vegan or plant based.(Bistro) Breakfast ends at 930 am, each meal comes with meat. There wasn’t a non meat substitute and the price didn’t reflect. As far as the Prime Steakhouse, there wasn’t a vegan or plant based option neither. I entered the restaurant and wasn’t greeted, stood there and left. I had to DoorDash food, and leave to get food. Very disappointed with because most places have a plant based option."

"na, yes"

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"First of all when we checked in, my husband was informed we'd been put in a "pet room." We did not ask for a pet room, and did not want one, but the hotel clerk said that was what we got. She gave my husband two coupons to use in the bar, restaurant, or gift shop. We immediately noticed a smell when entering the room. Then, a dog began barking down the hall. "What did we get ourselves into?" I wondered. I called the front desk several times before anyone answered. I asked how we could use the coupons in the restaurant if the restaurant was closed. "You can use them in the gift shop for snacks and such," the woman replied. My husband went to the gift shop which was actually the front desk area, and asked the woman why we were put in the pet area of the hotel when we had no pets. "You got what was left because you didn't book directly with us. You booked through Expedia, so you can either stay in what's left or leave," the woman said curtly. Our room smelled of wet dog; the hallway smelled, too. A dog would bark repeatedly whenever someone walked down the hall past it's door. The bathroom was old, with a large wet spot on the ceiling where the paint was bubbling. The towels had strange yellow stains like they'd been used to mop up dog urine. The sheets on the bed were rough, and the pillows were so hard and uncomfortable. It was terrible! I would NEVER recommend this hotel to anyone."

"Our stay at Spark was excellent! Entire hotel was spotless, smelled good, and the staff was some of the nicest I’ve experienced, and we travel frequently. Definitely stay here!"

"To many kids fourth times staying there could never enjoy the pool or hot tub due to Kids"