Hotel dekat Tropical World

"When I checked in the receptionist was really full on demanding my passport. I explained I didn’t have it and she was really stroppy insisting that they need it. I was eventually shown to my room which was described as a deluxe ensuite room. It was not very nice. It was hot, no fan. The single bed was uncomfortable with springs digging out of the mattress. I had a shower which was ok but very small. Then I went to go out but found 3 men loitering outside in the front driveway area in their cars...

"No hot water, until we mentioned it. Room very small,very basic amenities. Room could do with refurbishment. Bathroom very basic."

"Difficult check in due to lack of clarity in fine print "

"The staff were helpful and polite. Good air conditioning . Cooked breakfast tepid and breakfast seating area cramped. Felt the public area a bit limited , particularly if had no access to Executive Lounge ."

"Espectacular el alojamiento TOP TOP TOP no puedo decirles mas que eso.... el desayuno sería el único punto bajo pero chicos recuerden... es UK ... entonces ya saben como son los desayunos.."

"Excellent stay until check out. Had paid on arrival for the 3 rooms and parking. On check out I was then informed that there had been a mistake when we checked in and that I owed a further £3 for 2 of the rooms. Considering how much I had paid for 3 rooms with balcony for 2 nights and because it was the venues mistake it would have better customer service to write the £6 off."

"Very clean. Excellent staff and breakfast. Room too hot but then middle of heatwave!"

"I liked the central position of the hotel. It was well maintained and very welcoming. Breakfast was fabulous. The rooms were beautiful."

"The staff were extremely helpful. Thrle rooms are clean and quiet and fantastic blackout curtains. Thank you"

"Staff at reception were incredibly friendly and welcoming. Excellent location."

"Lovely hotel, lovely rooms, lovely staff. Location is excellent, close to station and city centre. Parking is limited but Q-Park Sovereign Square is 10 mins walk away and discounted."

"Fabulous hotel!! Location is city central and close to the train station. Staff were first class and rooms were amazing!"

"From the second we walked into the hotel, all the staff on the front desk and in the bar were fantastic, really helpful and kind and understanding at the fact our trains had been cancelled and they really helped us"

"Great location not far from the train station. Room was clean and spacious. Highlight for us was the selection of gluten free breakfast, being coeliac this is hard to find but they were excellent and made fresh food upon request also."

"Super hotel with super welcome! Great location in central Leeds. Friendly staff, clean room, we had a room with 2 double beds and still enough space. Highly recommended if you’re staying in Leeds."