Hotel dekat Universitas Southampton Solent

"The room was super small, but the bathroom was decent size with a great shower. We had to store our luggage downstairs at the desk as only our carry ons could fit comfortably on the room. The breakfast that came with the room was the best we have ever encountered. We could order off the menu which had a good selection w/ great coffee and fabulous service!"

"No additional comment"

"Great location. We liked the kitchen. Staff was very friendly and helpful."

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"For the $91 per night price, this was very good value. Indeed, the property is a mere 5 minutes from the port and train station, which is great. Also, there are good restaurants within a 15 to 20 minute walk. There is a decent full kitchen, although there appeared to be no way to make ice. Be aware that there are no en suite bathrooms, but the bathroom was always available to us, since the property was only about half full. However, only one of the two showers on the second floor where we...

"Breakfast was buffet with a few options but staff slow to refill when food ran out. No shower cap, vanity kit, etc in rooms. I hate using soap gel and the perfume was overpowering. Check in was a little stressful as staff were busy and not very attentive to our needs. We are also loyalty members and staff didn’t bother asking us until I pointed it out and then staff member said we’re not in system so we showed her our member number and tier… in other IHG hotels we are always welcomed with...

"Property was clean, everything worked as it should. Front staff were very courteous and let us store our bags for the day until check in. Property was very close to the cruise ports and train or coach stations so very handy. Would stay here again."

"Monica was super helpful and communicative :) thank you for the nice studio"

"It is old, tired, patched up, broken lights, messy, needs maintenance and paint. But worse, there was no towel but I got one from a staff member, but it was a waste of time as there was only a trickle of water and even after 10 minutes, no hot water. But worst of all, the smoke alarm was dead (I know about them) and it was a very long way down to the only fire exit. If I could give it a zero I would. Take it off your list."

"Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed...

"Hotel staff and concierge were great. Breakfast was excellent for a buffet. The restaurant and pub seemed to have staffing problems and were not attentive. The facility is showing it's age, however. Still, it was convenient to the mall for shopping. A little to far to walk to the Horizon cruise terminal with any luggage, but the concierge hooked us up with a taxi."

"Terrible. Not at all as advertised. Front door was unlocked and open on arrival. Room door was open on arrival and unlockable. Room window was damaged and stuck wide-open, completely unclosable. I called the contact number and had no answer and received no call back. I arrived towards midnight at the property and still chose not to stay here."

"The bedsheets were dirty with holes in them from cigarette burns and the smoke alarm was covered by a glove hanging on the ceiling Was told a cleaner would come out, but they never did. We did not stayed the night and had to find somewhere else."

"The room was too cold, window can not close. Mattress is all spring no foam, very uncomfortable. "

"This place was dreadful. The photos do not reflect the room. My husband sat on the bed and it collapsed onto the floor. He weighs 140 pounds so not a big bloke. On top of that there were no towels provided even though they are in the pictures. It was a hot day and we couldn't take a shower before going out. Do not stay here."

"It was terrifying! I booked one of my accomplished musicians to stay after our long late evening rehearsal. When we enter the room (no staff available of course ro even speak to), we found the room had bed laid already by strangers! Later, 3 drunk guys returned to my reservation room 9, sleeping on the bed and one drunk man was on the floor!"

"Not what it seems. Had a room with a small kitchen , dirty bowls and plates left in oven which had been there for some time going by the smell. Had a "private bathroom" which was shared by the room next door. Had one night here and bailed out. Had booked to come back three weeks later but soon cancelled that."

"The pictures showed Netflix but it was not available, the channels were difficult to access so the tv is not user friendly. The hot tub showed an error and so we felt it was not safe to use. The front bedrooms did not have adequate curtains even none in one room. "