Hotel dekat University Lake

"We returned back to room yesterday late afternoon to find our room had not been serviced. Phone in room did not work to call front desk. My husband went down and found desk clerk who then procured fresh towels. I made the bed myself but the bathroom remained as it was, ie not cleaned. This I found to be totally unacceptable ."

"Staff was super friendly, especially the breakfast staff. Great location close to restaurants. Very clean. Couldn’t be better."

"Nice nice"

"Fun theme/design details. And extremely conveniently located. Very nice and helpful staff! We were grateful for the parking garage as it was raining off and on, and also to be able to enjoy a glass of wine in the bar while waiting (for the rain to stop) to walk to dinner."

"clean room and overly helpful staff"

"Took 30 minutes and two requests for my ID from different staff to check in on a slow Tuesday afternoon. A staff member just said, “no” when i asked if she knew where i could get a bandaid. Overall, impression of staff was not especially competent or welcoming."

"Staff was very helpful but bathroom had no fan and elevators were old."

"Great Hotel! Loved the look and the amenities!"

"The hotel is clean and the staff is friendly and helpful until you leave. I happed to leave something in our room when we left and it was impossible to get someone to help me. It seems only housekeeping is allowed to look in the lost and found box. I left messages and couldn’t get a call back."

"The hotel was very clean . It looked like it was new. I was upgraded from a king bed room to a double queen bed room which was good . A very good hotel stay overall. Thanks"

"Staff was amazing. I had an incident with my health. They made sure i had what i needed and manager even called to check on me the next day."

"Little things made this a solid 2 star hotel. Like the sink faucet was positioned to far back from the edge of the sink making it difficult to wash your face. Also, the exposed caulking around the shower stall looked cheap and unprofessional."

"Everything was great! The only issue was parking. There is not enough parking for the amount of guests when it’s a full hotel. Took a little while to find a place we could park. Other than that, it was excellent and we would definitely stay there again."

"Great staff. Excellent restaurant. Very clean. Not a hotel for some wanting a pool, as they close it I think expect because of extended stay families staying there."

"The room is a very small suite. It would be tight for four people.The bed was comfortable and the room was clean."

"The room was clean. We had a nice 2-night stay here."

"The hotel is located in a very nice area, which is walkable, and lots of restaurants. The property is beautiful, staff is professional and welcoming, and the rooms are clean, a great size, with great bathrooms. I was very happy with the selection of this property. And, the breakfast selections were wonderful- including the addition of Greek yogurt - not just the sugary ones😁"

"Rooms were super spacious, clean and comfortable. Full kitchens with dishwasher and garbage disposal. Loved the rooms! Breakfast was great! Staff was friendly. Pool was nice, clean and refreshing. The rooms with balconies, unfortunately have not much of a view. Outside our room was 2 dumpsters and highway noise. Hallway carpets were pretty gross. Dog friendly hotel shouldn't have carpets. Great location."

"Great room, so clean and spacious. Staff was wonderful. Breakfast area well maintained. Would definitely recommend!"

"Room was very spacious with more than expected storage space, breakfast had all options we would ever ask for, gym facility was inviting and functional. Would definitely stay here again"