Search Hotels Near Vietnam National Puppetry Theatre, Hanoi

"Room is clean, excellent service from every staff especially Da, he is professional, provides detailed information for us to get around the town, try his best to make us stay comfortable in the hotel. "

"The hotel is in a fantastic spot, right within the Old Quarter within easy reach of plenty of spots to eat/drink. The people within the hotel are helpful and easy to deal with. Breakfast is a couple of minutes walk away, and has a good selection that should be suitable for most. Hotel is a little tired and could do with some TLC. Rooms are on the smaller size. Good overall experience."

"Nice accommodations. Helpful courteous staff."

"Great hotel, was close to all I wanted to see."

"Very clean room and check in was a breeze. Best part is the selection of pillows!"

"Oh what a disappointing experience. Would NOT recommend and WILL NOT come back here.. They have ZERO understanding of what Hospitality means or what it takes to be in the hospitality industry Positives: - Booked this hotel primarily because of a water view… - the rooms are decent but not worth the colossal price being charged for them - the view from the room was good, of the lake opposite - The bell boys and the guards are very kind and helpful Negatives: - My shower door got stuck and i could not even open the shower door. Couldn’t reach the phone and was afraid that i’d break the door if i pushed too hard. Took me a good half hour to somehow finagle myself little by little. - The worst part was that when i went to the reception and told them about what happened and that they need to get this fixed before someone else has the same experience, the person at the reception, her name was ‘Tu Le’.. she started laughing and mocking me. No apologies were given, not a single sorry from them.. was just made fun of… maybe it’s a language barrier but this hasn’t happened in any of my travels - Everything at the hotel is overpriced. Just walk a little but around and there are lots of places to eat, coffee, ATM and convenience stores - You get 2 small little packets of powdered milk, maybe a few teabags and coffee and that is IT ! Good luck trying to make a decent cup of coffee or tea in the room - The rim of the toilet water hasn’t been cleaned in AGES from the looks of it "

"Excellent location, wonderful rooms and amenities. The heritage building is truly divine, like an oasis in Hanoi. Staff service was good but sometimes mixed quality "

"Great service provided by staff "

"The room is clean and the staffs are friendly. The hotel has simple layout and yet cosy. "