Search Resorts in West End

"Everything was great !"

"We always love coming to Moody Gardens"

"Good breakfast"

"Charged me $50 deposit even though the room was paid in full prior to checking in, I reserved an ocean view balcony which I did not receive, bathroom had no shower curtain and sink was dirty, breakfast was only bagels, hard boiled eggs cereal and yogurt, the only nice amenity I enjoyed was the pool and hot tub, for $250 a night I would definitely stay else where"

"Place was clean…"

"I believe the property had great conditions, for the location."

"Yes"

"I added that detail naturally into the review: My stay had some positives, but there were also several issues that need improvement. The original room I was given had a door that I couldn’t even open. The lady at the front was very kind and came to help me. She noticed the issue and also realized the room was not cooling properly, so she quickly gave me another room, which I appreciated. The second room itself felt nice and fresh with the A/C running, and the bed was made well. Unfortunately, I noticed hair inside the sheets, which made me question whether they had actually been cleaned properly. The floors were also extremely dirty, and I saw some roaches during my stay. I also noticed gaps at the bottom of the door. There were maintenance issues as well. The TV would not turn on, and the sink was loose. When I first turned on the sink, the pipe underneath wasn’t connected and water spilled onto the floor. On the positive side, the staff were great and had wonderful attitudes throughout my stay. The area felt safe and it was fairly quiet around the property, which I liked. Since my room was toward the back of the building, I did notice a lot of bird droppings on the floor near the rails. Overall, I think this place has potential, but it definitely needs major improvements in cleanliness and maintenance."

"Easy parking, easy to navigate the building. A basic breakfast selection but does the job! Room was spacious, bed was super comfy. Internet streaming access. Great pool area, but was lacking towels. Very menial complaints that were outweighed by all the pros that this property offered."