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"Friendly staff great location and value "

"Small but very convenient for catching a flight the following day durring a overlay"

"Friendly staff. A comfortable, quiet, clean, spacious room. The only issue is the bed and the tub are too high, especially the tub may be challenging for senior as it is too high to get in and out. "

"Great location in terminal 5. Hotel still has modern look and feel. Staff are very helpful and attentive. "

"Staff were super unhelpful at check-in. Amenities all cost extra and being a hotels reward member this is the first experience I’ve had of a hotel not offering something extra. "

"Great hotel much further than expected to airport and taxi £25-30 for 12 mins drive. Great food and friendly staff. Carpets need a good clean in some places "

"Breakfast was good, both coffee machines broken only packet coffee."

"Clean room convenient location to the airport "

"Hotel is located very close to Heathrow airport and shuttle bus goes every 30 minutes. Even that you do not hear noise from airport. Food in restaurant is great, especially fish and chips. We got early check in, not much, just couple hours, but it was good, since we were tierd. Staff is friendly, breakfast was also good. Room is clean."