Hotel dekat West Rock Park

"First night I was there my door lock ,locked me in the room for 45 mins the phone number was busy the whole time so I couldn't get through. I had a friend come here to go to the desk and get help. Could luck asking for anything with the woman at the desk she is rotten. I go to another room and the mini fridge didn't work then"

"My room smelled like cigarette smoke "

"no breakfast "

"Clean room, friendly staff, and convenient location."

"The location was convenient. We liked the accommodations. Although the room did not come with a fridge, hot water kettle or a microwave, the staff helped us out to address the situation. The only other thing was the wifi did not work with our laptops and there were not enough plugs to accommodate our chargers. It was a minor point and we managed to work around. I am sure the staff would have provided power strips if we asked for them."

"Lovely hotel w Yale-themed decorations, spacious room, comfortable bed, spacious bathroom. Downstairs there’s ample spaces to work, read, meet friends. Great location on campus. My favorite hotel at Yale."

"Good"

"Really charming yet chic hotel with great service! Will definitely be back. "

"Nice clean room. Good location. No problems."

"The room was cold. They brought up a space heater but it didn’t work during the night because the lights were off. "

"amazing service and clean room"

"TV broken in Bedroom. Blinds in both windows dirty"

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"The hotel is new, clean, and spacious. The staff was professional and accommodating. Breakfast was good…the same as most hotels I have patronized. The biggest downfall was that the parking lot was cordoned off as it had recently been paved. Customers had to park in the Panera Bread and/or Movie Theater parking lots. (My husband is a retired Hotel Manager…usually when a new hotel is built, the parking lot is paved PRIOR To OPENING!!!) As a person with disabilities I did not appreciate having to...

"The sheets were stained and the front desk person didn’t seem to care."

"Besides the many homeless that were both sleeping in the lobby, eating the breakfast, and crowding the entrance/exit, the morning we were checking out, the ceiling started leaking water directly over the toilet, which not only splashed onto the toilet paper, but was dripping both water and ceiling pieces over the toilet The girl who checked me in was lovely and I wanted to have a positive opinion, but I felt unsafe and couldn’t use the bathroom the morning we left"

"Breakfast: took long time to fix the coffee machine. Room: the wall glass picture fell down in the middle of the night at 1 am and couldn't sleep back. Staff: staff is good."

"The staff was amazing."

"It was clean."

"👍"