Hotel dekat West Town Mall

"This is my go to when staying in Knoxville. The entire staff is very helpful and friendly. The breakfast hits the spot."

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"Upon arrival we were given a room that had no privacy curtains, after I was escorted to a room that had privacy curtains (to make sure I knew what I was talking about) we were given that room to stay in. Basically clean and only had that minor smell of damp and mold that old hotels have. However, after settling in we discovered that the bathroom sink had a backup problem. Since it was now midnight, and we were exhausted, we opted to deal with it and promptly left the next morning. I know the...

"I would not stay at this place even $50 per day. Popcorn celling, outdated furniture, appliances and etc. The pillow case had stains and bathroom were not cleaned. And!!! Everywhere smelled really bad."

"Clean room , staff friendly, liked the free popcorn in the lobby and the pool was nice"

"The laundry room only took coins. It would be nice if they had a digital payment option. They only clean room after 3 day stay which is fine, but they forgot to stock us back up with towels and toilet paper. Staff was friendly and breakfast was good."

"Alijah at checkin was wonderful- so friendly and helpful! Room was clean and updated. Maid service was fabulous. Breakfast was wonderful. Two thumbs up!!"

"Great stay! Clean room"

"Muy buen servicio"

"Very nice, clean & affordable. The gentleman who assisted with check in was so incredibly sweet & genuine. It was during a time frame where everyone seemed to be checking in at once. He maintained his sweet & professional attitude the entire time. He didn’t miss a single stride & everything went smoothly. Beautiful deescalation! “Entitlement” was the issue for the rude & demeaning individuals. They were mad due to several others checking in ahead of them. I wish their money had simply been...

"did the housekeeping ladies not know we are going to stay for two nights? knock on the door while we force our daughter to take a nap for the final in the night after we just finish prelim and lunch."

"Hotel had lost power the night before and the check in system was down. Therefore no reservations could be accessed, key cards had to be programmed individually at room door, staff were having to keep paper logs, doors to pools and gym were not able to be accessed by room cards and situation caused a lot of confusion. Pool area was not kept clean (there was a broken glass outside our entire stay), pool towels were never stocked, bathrooms were clogged, trash cans overflowing, and patio cushions...

"This is next to the expressway. I was not able to sleep the entire night due to the noise!!"

"V"

"I was really enjoy my trip！！！"

"Hotel itself was nice, quiet, convenient, pool area furniture was falling apart with holes and not comfortable to sit in at all. Everything seemed worn and out dated"

"Breakfast was great"

"Perfect location"

"Meh. Couldn’t adjust the fan on the ac unit. The exhaust fan didn’t work. The mold on the north side exterior wall driving up was “off putting.” Other than that it was ok."