Search Hotels Near Regal Downtown West, Knoxville

"Issues started when we had great difficulty getting in to our room due to a loose key card fixture. Problems continued when (after a 11hour drive) i had a cold shower due to NO HOT WATER. The shower handle was broken, spinning around without creating and hot water at all despite letting water run 10 minutes. We tried to call the front desk, but the phones weren’t working either. When my husband went down, they wanted to offer another room but none available. Final straw was a cold breakfast- eggs, sausage etc cold. Needs to say, we cancelled our other nights there. "

"This place is a run down party pad. Do not stay here unless you could care less about anything. The room stunk and the and was nasty. Bathtub was leaking water everywhere and the sink faucet wasn’t even attached to the sink. Very poorly maintained. But I guess if you buy cheap you get cheap!"

"Staff, location, and accommodations are outstanding!! "

"Bueno pero muy estrecho el lugar."

"When we arrived, the first thing that hit us was the smell of cigarette smoke in the hallways and carpet that had trip hazards present. When we got into our room, apart from the dark, the overpowering odor of cleaning chemicals took over the smoke smell. Once we turned on the lights, we found a worn and broken nightstand, a rusted/tarnished lamp, and a wall AC Unit. The paint and decor appear out of date by a couple decades. Upon moving into the bathroom, we discovered a half roll of toilet paper with no extras, no facial tissue, and two bath towels with no floor mat. We also discovered the tub had no stopper, making our son's bath time challenging. The staff was friendly and helped us with lacking paper products and towels. The night was far from restful as the beds were not comfortable and for nearly 2 hours after midnight, a disturbed person screamed at the hotel before law enforcement intervened. In the morning, the breakfast was good and checkout speedy."

"Great place!"

"Very nice stop on our journey.Much better than the Marriott property that booted us out about 24 hours from our “confirmed reservation.” Because their system “overbooked.). Hey, Marriott: you need to pay attention to stuff like this!"

"Room was okay but the hallways all smell like weed."

"The property needs some money put back in. The room was moldy smelling but bed was comfortable. I stayed one night. It has potential it really does it’s in a great spot. It’s the little things like shower curtain didn’t stay up and was dropped to the tub very easy to step on. But if you need an inexpensive one night maybe 2 nights not too bad."