Hotel dekat Regal Cinebarre West Town Mall

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"Air conditioner could've worked better. "

"Rooms were very clean and the staff friendly. Would definitely stay there again"

"Everything was dirty. Floors were splitting. Shower didnt even work. Had to fix it so that we could shower. Found womens finger nail in hall way and in our room. No extra blankets for the fold out bed that was broken. There were cocroahes in the sink. Most disgusting place ive stayed in a long time. Wish I could have got my money back and went somewhere else. "

"Two hours after official checkin time at the hotel, they still didn't have my room ready. "

"Heated pool was great"

"The room was clean but the mattress was very worn where you lay on one side and roll to the center, very soft. We dont need CC but could not get it off the tv, after numerous tries. The worst thing though was at 9:30pm a man was polishing the floors with a very loud machine and at 10:15 pm I called the front desk and said he has to stop. Considering how loud the machine is the time to polish the floors is 11am- 3pm, when no one is trying to sleep."

"I have stayed at "nicer" hotels that weren't as clean as this property. Comfortable beds, easy parking, good breakfast. No complaints and would stay here again without hesitation."

"Put me in the incorrect room- part of a two room thing - I paid for more and even though they said they would move us they did not. Our room which was to be a king room only had a desk chair and a bed-nowhere to put luggage but desk. Offered to give us a free night at Marriott but we do not travel much where we need a hotel so that is useless to us. Breakfast was horrible- long waits in lines and never refilled muffins bagels bread etc "

"When I arrived I was told I already checked in which was impossible since this was the first time I stepped foot on the property. Then the lady said there was a card on file for incidentals and it wasn't mine. I told her that and she just kept insisting that it was mine. Then I asked her if there was going to be someone in my room and she said no. So I went upstairs with my kids and there was already luggage in my room. I immediately called the lady and she said you'll just have to talk to...

"We enjoyed the nicest cleanest suite we’ve stayed in and the included breakfast was better than all of the others. "

"Breakfast was nicely displayed, Muffins werehard"

"The room was very clean and spacious. The night staff was amazing! So kind and so helpful! The location was great near shops and great food. We enjoyed our stay"

"Bathrooms have a separate water closet (should be required in all hotels). Breakfast buffet was OK. Good selection. The front desk made this stay. Blaise went out of his way to help us with the reservation: he turned 2 separate one night reservations with diffferent rooms (all that was available) into a contiguous stay in one room. And he was professional and courteous each time we saw him over the weekend. "

"Beautiful hotel in downtown Knoxville Market Square! They upgraded us to a suite upon arrival that was gorgeous! We enjoyed a drink in the bar and loved their secret Speakeasy! Will definitely stay here again!"

"Everything went nicely "

"Good"

"Our first room smelled. They were gracious about moving us, but that room had dried blood on the sheets. We moved one final time and the room was okay. The panel floor was buckled in the middle of the room though. I honestly think the last time I had to switch rooms at a hotel was 5 years ago, so it’s not something I do lightly. It’s sad because I love the size and layout of the rooms (kitchenette), and it looked recently updated."

"Could have been cleaner"