Hotel Shangri-La Hotels and Resorts di Air Itam

"Lovely hotel, great staff, definitely worth getting a room with a view of the pool/sea. Close to hawker market for food options. Need to take bus to go into George Town however, but bus stop is right outside the hotel so pretty convenient. "

"Hello, Our family recently had a wonderful and comfortable stay at Shangri-La Rasa Sayang, Penang. We would like to express our sincere gratitude to all the staff at the resort. There is a special message I would like to convey. I have visited many hotels and resorts, but I have never encountered someone who managed the room with such perfection as I did during this stay. I was so impressed with his service that I remember his name. His name is Mr. Monir. He took the time to understand our...