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"Nice, modern property Clean Attentive staff Nice onsen Great breakfast"

"good "

"Clear room, efficient check-in and check-out process and helpful staff members. The location is excellent too."

"Good"

"The staff, and the head chef and everyone involved, were extremely helpful and very respectful. Despite our language barrier, everyone was polite and kind. Very sad to leave, but no doubt that we will recommend the Granbell to anyone. "

"Clean room and friendly staff and lots of extras in room. Made the trip very pleasant"

"Large rooms compared to the average sized room in Tokyo, staff was super accommodating and the view of Tokyo Tower is unparalleled. "

"Clean room, amenities were great and the breakfast in the morning at 25 floor was really good "

"We had an excellent stay at the Hyatt Regency Tokyo and would highly recommend it. The hotel is very clean, well maintained and staffed by professional, courteous and attentive team members across the board. The rooms are spacious by Tokyo standards and serviced daily without needing to request housekeeping. Complimentary water is provided, and the hotel takes recycling seriously, which we appreciated. The spa was a standout experience. The staff were highly skilled, professional and clearly very experienced. We left feeling refreshed, relaxed and calm. The concierge, front desk, doormen and bell staff were consistently helpful with questions, directions and transportation. The hotel is conveniently located near a train line, making it easy to get around, and taxis are always readily available. If you are looking for a comfortable, roomier hotel with excellent service, this is a great choice. The only note is that the hotel attracts many international travelers. Overall, it was a fantastic experience and we would absolutely stay here again."