Search Hotels Near Amsterdam City Archives, Amsterdam

"Did not receive the welcome drink as stated"

"Overall very enjoyable seven days stay. "

"I have stayed at this hotel many times over the years, which makes this review particularly disappointing. Unfortunately, the property has declined badly. I originally stayed one night and paid extra for an upgrade to Room 272. While that room already had issues, including an AC unit that sounded like a toilet flushing nonstop all night , it was still far better than what followed. After checking out, my meetings unexpectedly ran late, so I booked a second reservation through Expedia for an Executive Canal View King Room. Instead, I was downgraded to standard Room 160, despite there being over a €90 price difference between the room I booked and the room I received. Room 160 honestly should never have been sold. The carpet was heavily stained, the floor lamp broken, the bathroom ceiling covered in visible mold, and the door chipped and damaged. The entire room felt dirty, neglected, and worn out. What made it worse was the handling by Assistant Front of House Manager Konstantinos Gkourovanidis. Instead of speaking to me directly, despite sitting only steps away from the front desk, he instructed staff to offer a €50 discount, less than the downgrade difference alone. When I insisted he speak with me, there was no apology, empathy, or accountability. The interaction felt defensive and arrogant throughout. I own a Small Luxury Hotel and a hotel consulting company, and what shocked me most was not just the condition of the room, but the complete lack of professional guest"

"Perfect location. The lobby is very modern and stylish. The staff were so helpful and friendly. We would stay here again and recommend to anyone. "

"The hotel was attractive and the staff were very helpful. The breakfast buffet was excellent and convenient. We would definitely stay here again."

"(1) It's on Rembrandtplein, a street leading off Rembrandt Square. Another hotel named 'Rembrandt Square' is conspicuous in the square. The location of the NYX needs to be emphasized. (2) The bathroom had a tub and a shower. No instructions for their use was provided. (a) We finally determined that the circular control on the side of the tub controlled the volume of water entering the tub -- if the tub was selected. (b) Confusingly; it also operated the drain. Alas; the drain is slo-o-w. Is it blocked? (c) the upper control on the wall switched between tub and shower (d) it also controlled the shower's flow -- we think. (e) the lower control influenced the shower's water-temperature, with the slightest touch changing from tolerable to scalding."

"Room was snug, made good use of the limited space overlooking canal. Great location."

"Nice place"

"We enjoyed our stay here, the lobby is lovely and the area is great. Very close to a flower market and lots of restaurants. Staff was friendly, helpful, and very knowledgeable about the area. Hotel was super clean and always smelled great. The only negative (not the hotel’s fault), is that the tram no longer stops in front of the hotel and the road is closed to cars on weekends. "