"The TEN-YU was an exceptional experience. The staff recieve you as if you just arrived home. The whole ambience is of relaxation and de stressing. Enjoyed a fabulous aromatherapy massage at the onsite AnSpa, which was in the most serene location.
The Tepanyaki dinner was something else!! Beautifully prepared starters and delicious cuts of the best Kobe beef.
We were able to unwind immediately from a long trip and made it a stay i will never forget!!!"
"The TEN-YU was an exceptional experience. The staff recieve you as if you just arrived home. The whole ambience is of relaxation and de stressing. Enjoyed a fabulous aromatherapy massage at the onsite AnSpa, which was in the most serene location.
The Tepanyaki dinner was something else!! Beautifully prepared starters and delicious cuts of the best Kobe beef.
We were able to unwind immediately from a long trip and made it a stay i will never forget!!!"
"Très bel endroit, hôtel ayant une histoire narrée dans le petit musée lui étant consacré.
Petit déjeuner excellent, avec des produits frais. Assiette bien présentée.
Personnel disponible et souriant : seul bémol, ne parle pas beaucoup l'anglais, la communication est parfois difficile mais il fait le maximum pour répondre à nos attentes et nous renseigner.
Bien situé (près de la gare pour aller à toutes les attractions des environs."
"Très bel endroit, hôtel ayant une histoire narrée dans le petit musée lui étant consacré.
Petit déjeuner excellent, avec des produits frais. Assiette bien présentée.
Personnel disponible et souriant : seul bémol, ne parle pas beaucoup l'anglais, la communication est parfois difficile mais il fait le maximum pour répondre à nos attentes et nous renseigner.
Bien situé (près de la gare pour aller à toutes les attractions des environs."
"Absolutely stunning hotel. All the staff were very friendly and helpful and extremely attentive. They represent the hotel very well. We stayed in one of the rooms with a private onsen and the view of the mountains and the river below was wonderful, very peaceful. The room included in room dinner and breakfast service and this was such an amazing treat. Our guest assistant was excellent, she seemed to be so happy and enthusiastic to serve all the time. At one point, I had been playing with the...
"Absolutely stunning hotel. All the staff were very friendly and helpful and extremely attentive. They represent the hotel very well. We stayed in one of the rooms with a private onsen and the view of the mountains and the river below was wonderful, very peaceful. The room included in room dinner and breakfast service and this was such an amazing treat. Our guest assistant was excellent, she seemed to be so happy and enthusiastic to serve all the time. At one point, I had been playing with the...
"This Ryokan was outstanding. It was peaceful and stylish while also feeling authentic and very Japanese. We loved the private hot spring bath on our balcony and really enjoyed dressing in kimonos for dinner. I highly recommend this Ryokan "
"This Ryokan was outstanding. It was peaceful and stylish while also feeling authentic and very Japanese. We loved the private hot spring bath on our balcony and really enjoyed dressing in kimonos for dinner. I highly recommend this Ryokan "
"La chambre avec bain privé est très belle, le bain public qui propose de l’eau volcanique est propre et joli également
Pour les repas : ils sont excellent, attention très copieux si vous avez la demi pension plusieurs jours de suite, nous vous conseillons une portion pour deux car au bout déjà du deuxième soir c’est très riche !
Les boissons sont à volonté dont l’alcool à l’accueil
Si vous avez une voiture c’est un excellent endroit pour aller visiter autour nous avons passé un superbe séjour "
"La chambre avec bain privé est très belle, le bain public qui propose de l’eau volcanique est propre et joli également
Pour les repas : ils sont excellent, attention très copieux si vous avez la demi pension plusieurs jours de suite, nous vous conseillons une portion pour deux car au bout déjà du deuxième soir c’est très riche !
Les boissons sont à volonté dont l’alcool à l’accueil
Si vous avez une voiture c’est un excellent endroit pour aller visiter autour nous avons passé un superbe séjour "
"We had a lovely stay at Musashino Bekkan. The place felt very welcoming and the staffs are all friendly. Our experience at this ryokan is complete opposite to all the negative reviews this place gets. The place itself is slightly outdated, but that is part of the charm of this place - as if you are transported back in time. The onsens were lovely and we had a private one in ours. The meals were delicious especially the dinner course and we were able to request a kid friendly meal for our son. ...
"We had a lovely stay at Musashino Bekkan. The place felt very welcoming and the staffs are all friendly. Our experience at this ryokan is complete opposite to all the negative reviews this place gets. The place itself is slightly outdated, but that is part of the charm of this place - as if you are transported back in time. The onsens were lovely and we had a private one in ours. The meals were delicious especially the dinner course and we were able to request a kid friendly meal for our son. ...
"Immerse yourself in the historical atmosphere of the building and enjoy a wonderful time like in a museum. Beautiful scenery awakens the morning·
Exquisite set meal.Really good"
"Immerse yourself in the historical atmosphere of the building and enjoy a wonderful time like in a museum. Beautiful scenery awakens the morning·
Exquisite set meal.Really good"
"This place is over 100 years old and because of that, it has its quirks but I think it adds character to the ryokan experience. The staff were so welcoming and friendly. The kaiseki dinner was delicious but it was a lot of food. We had to request to serve us one less meal so we didn’t waste too much. The service and ambiance was great. The onsens were a perfect touch to end our days. We would definitely stay here again!"
"This place is over 100 years old and because of that, it has its quirks but I think it adds character to the ryokan experience. The staff were so welcoming and friendly. The kaiseki dinner was delicious but it was a lot of food. We had to request to serve us one less meal so we didn’t waste too much. The service and ambiance was great. The onsens were a perfect touch to end our days. We would definitely stay here again!"
"This is an elegant and family oriented place. Everyone is so professional and attentive. The vibe is kind and relaxed. The food is delicious and the amenities are incredible. This Ryokan is beautiful. I suggest you get the big room with its own Onsen. It’s totally worth it. And if you have tattoos they are totally fine with it. Excellent experience. "
"This is an elegant and family oriented place. Everyone is so professional and attentive. The vibe is kind and relaxed. The food is delicious and the amenities are incredible. This Ryokan is beautiful. I suggest you get the big room with its own Onsen. It’s totally worth it. And if you have tattoos they are totally fine with it. Excellent experience. "
"This PROPERTY IS FALSE ADVERTISING!
The rooms are nothing like shown in the photos. When I reserve the room, I thought I have a room with beautiful views, and an open Onsen. That was absolutely not what I got.They were also portraying a large, beautiful blue public Onsen on the property, but I was told that hasn’t even been built, and it was not on that property.
This company lies to get bookings.
The staff is nice and very cordial and the included Japanese style breakfast was great,l. The...
"This PROPERTY IS FALSE ADVERTISING!
The rooms are nothing like shown in the photos. When I reserve the room, I thought I have a room with beautiful views, and an open Onsen. That was absolutely not what I got.They were also portraying a large, beautiful blue public Onsen on the property, but I was told that hasn’t even been built, and it was not on that property.
This company lies to get bookings.
The staff is nice and very cordial and the included Japanese style breakfast was great,l. The...
"This is the best hotel if you want to experience Japanese style food, living, and convenience to Hakone mountain. They provided everything you needed like Japanese clothes, inside decoration, service, etc. They also have a free shuttle to Gora station. The in room onsen is great and you will not find it in any hotel. There is a private elevator directly taking you to Sounzan cable car station, unbelievable! The included breakfast and dinner are unforgivable, very Japanese, delicious, it was also...
"This is the best hotel if you want to experience Japanese style food, living, and convenience to Hakone mountain. They provided everything you needed like Japanese clothes, inside decoration, service, etc. They also have a free shuttle to Gora station. The in room onsen is great and you will not find it in any hotel. There is a private elevator directly taking you to Sounzan cable car station, unbelievable! The included breakfast and dinner are unforgivable, very Japanese, delicious, it was also...
"The room and facilities are spotless. Our room had an iconic view overlooking the lake with Mt. Fuji in the distance.
The onsen facilities were clean and maintained and the hotel staff was helpful and considerate.
The meals were high quality and varied each day.
A great way to start our trip!"
"The room and facilities are spotless. Our room had an iconic view overlooking the lake with Mt. Fuji in the distance.
The onsen facilities were clean and maintained and the hotel staff was helpful and considerate.
The meals were high quality and varied each day.
A great way to start our trip!"
"What an amazing stay we had! The property is just beautiful, the room is so spacious and comfortable, the meals were abundant and delicious, and the staff were all so friendly and helpful. We enjoyed the in-room open air onsen as well as the variety of private onsen on the property (great for when I wanted an early soak while husband was still sleeping). Parking was provided on the property as well, which was so convenient. I would recommend Suiun to anyone and would gladly stay here again!"
"What an amazing stay we had! The property is just beautiful, the room is so spacious and comfortable, the meals were abundant and delicious, and the staff were all so friendly and helpful. We enjoyed the in-room open air onsen as well as the variety of private onsen on the property (great for when I wanted an early soak while husband was still sleeping). Parking was provided on the property as well, which was so convenient. I would recommend Suiun to anyone and would gladly stay here again!"
"Clean room, with cleaners able to come in whenever you ask at reception. Staff were kind - a little bit of a language barrier but that was ok because they had English copies of important documents. Location was a little far out from a lot of attractions in Hakone so be wary of that. Close to the open air museum which was a highlight. Don’t think you can haul your luggage up the hill… because it’s a trek! Comfortable and "
"Clean room, with cleaners able to come in whenever you ask at reception. Staff were kind - a little bit of a language barrier but that was ok because they had English copies of important documents. Location was a little far out from a lot of attractions in Hakone so be wary of that. Close to the open air museum which was a highlight. Don’t think you can haul your luggage up the hill… because it’s a trek! Comfortable and "
"We stayed here as a family of 4 in March 2026. We stayed in a Japanese style room. The room has a toilet and sink but no shower. There are both indoor and outdoor baths however which we enjoyed! The indoor bath change area is a bit small if there are several people using it at the same time. The outdoor bath is lovely and quiet but with no shower area to shampoo/soap up so you need to go down the stairs to the indoor area to do this. Both outdoor and indoor baths are separated by gender. The...
"We stayed here as a family of 4 in March 2026. We stayed in a Japanese style room. The room has a toilet and sink but no shower. There are both indoor and outdoor baths however which we enjoyed! The indoor bath change area is a bit small if there are several people using it at the same time. The outdoor bath is lovely and quiet but with no shower area to shampoo/soap up so you need to go down the stairs to the indoor area to do this. Both outdoor and indoor baths are separated by gender. The...
Harga per malam terendah yang ditemukan dalam 24 jam terakhir berdasarkan pencarian 1 malam untuk 2 tamu dewasa. Harga dan ketersediaan dapat berubah sewaktu-waktu. Ketentuan tambahan mungkin berlaku.
Harga per malam terendah yang ditemukan dalam 24 jam terakhir berdasarkan pencarian 1 malam untuk 2 tamu dewasa. Harga dan ketersediaan dapat berubah sewaktu-waktu. Ketentuan tambahan mungkin berlaku.