Ryokan in Kanagawa Prefecture

A hotel with breathtaking views and food. Staff are fantastic, hospitable and accommodating. We pre-arranged shuttle collection and food requirements in English and everything went seamlessly. Thank-you Gora Hanaougi

This Ryokan is basically perfect in every way.

Hotel Suisen was the first ryokan I have stayed in and far exceeded my expectations. The hotel is small and very peaceful, set back from the winding road and just a few minutes walk downhill from the mountain railway station Ohiradai. It is very easily accessible from Tokyo and a Hakone Free Pass covers transport costs as well as the cable car. The staff were very friendly and courteous and provided a comprehensive introduction to the facilities, including the indoor and outdoor thermal baths....

Staff are always extremely helpful

Really lovely hotel with fabulous views. Amazing dinner experiences the two nights we stayed there . Rooms lovely with onsen - I would definitely recommend

A beautiful hotel. We had a large and well appointed bedroom on 6th floor with a balcony overlooking the stunning green landscape with a spring water bath and swing chair. Staff can’t do enough and you feel very well looked after. Nice touches such as free drinks and ice cream. Wonderful onsen and Japanese garden. Very extensive breakfast buffet. It’s a large hotel and was very noisy when we arrived but was quiet and peaceful after that and had a wonderful air of calmness. Get very clear and...

Amazing food, staff, and experience!

Very lovely place. Our room had a view of Mt Fuji (when it wasn't cloudy). It was 100% a traditional Japanese Inn, which we liked. They prepared breakfast and dinner, every day. There was a lot of traditional local Japanese food (which I mostly liked despite my western pallet). The staff were incredibly kind! Overall, an amazing experience!

Where can we start? The food was simply out of this world, both dinner and breakfast. They catered to a vegetarian and were very attentive. The room was amazing, spacious, with all kinds of amenities included, free drinks, tea and coffee, a Bluetooth speaker and of course a private osen on the balcony facing a bamboo forest. Everything was top-notch. We booked the pool/sauna downstairs, and that was fantastic, as well as the gym. We also enjoyed drinks at the bar, including the Japanese whiskey....

Our one night stay was incredible - the kaiseki dinner was wonderful and the staff warm and friendly. The highlight would be the private onsen on the rooftop where we sat watching the sunrise at 6.30am while enjoying the warmth of the onsen. One of the most memorable ways to start off the morning we have experienced!

The stay at Yusakaso left nothing to be desired. The staff and meals were excellent. The room was large and quiet. The public baths were nice and clean. The outdoor mixed gender as well as the time in the private bath are perfect to share a bath with a partner.

We had a fantastic stay here! The staff were friendly and attentive (and didn’t mind my poor attempts at Japanese!), the facilities including the Onsen were fantastic. Free drinks on the third floor was a nice surprise, and the dinner was spectacular. Breakfast is traditional Japanese so don’t expect eggs and bacon (think fish and rice), but also super! Room was comfy and clean, the outside bath was brilliant too! Highly recommended!!

After being in Japan for 10days and staying in relatively modern hotels with small rooms, it was delightfully refreshing to be staying in a hotel where room space was more than adequate. Yes, the decor is old fashioned and may appear tired however the surroundings, the staff and the excellent service more than compensate. All staff spoke excellent English and could not do enough to ensure our stay was enjoyable. The "silver" service at breakfast is far above anything I have experienced before...