Search Cheap Hotels in Avenida Kukulkan

"Well first off we stayed here for 10 days and when we got to our room it was like an oven the AC unit on wall says 23 that means it's 72 they had to bring us a portable AC unit for a room we had to call three or four times for them to come upstairs to fix it. Anytime we use the iron a blow dryer or a jacuzzi tub outside we had to unplug the AC unit or it would blow a breaker so then we're calling maintenance again to fix the breaker we got an ocean view room and could not enjoy the ocean view room because we had to keep our curtains closed.. half of the staff do not even speak English which is horrible when you have a lot of Americans coming to travel there the food there is horrible the only place that we enjoyed was Manhattan everywhere else was disgusting the pasta place how can you mess up chicken alfredo it was so dry it was like it sat there for 4 days. And chicken piccata was also disgusting didn't even have the capers in it. Ivan met with us to go to another room to look at and boy was that a joke it was so cool but the wall said different I really think there's something behind the scenes where they're turning down the units where you're burning up in there unless you complain like hell after the third day after my surgery it's funny how our AC unit went right back down I do not recommend staying here spend your money elsewhere!!!! I came for dental work and picked an all-inclusive resort because I wanted to be comfortable and that is something I was not..."

"We had a great stay at the Sunscape. It’s a smaller resort but they have a full schedule of activities each day that keeps every day new and exciting. The highlight for our family was the kids club. The club staff, Alitzel, Janna, Daniela, Maria, Rubi, Danna and Alejandra were really amazing. They set up different crafts and games each morning and activities like dances and karaoke each night, all of which our daughter really loved. They made the trip really special for her and gave us a chance to relax for a bit each day with her being in a safe and fun environment. The waterpark was also a lot of fun for kids. We would highly recommend for any families."

"not bad"

"It was very clean hotel and the staff very helpful. The food at the buffet was better than the à la cart restaurants, breakfast and the seafood at the buffet was very tasty. "

"Nice place "

"This is by far the most amazing resort! Friendly, clean, and the food was top tier food!!"

"The hotel was beautiful and felt secure. Transportation was not too far, which made things easier plus staff was helpful and caring."

"absolutely LOVE the staff and love the layout IS nice and pools but The air conditioner can be colder ☹️"

"We've been to this hotel multiple times. We love the property, the staff and the vibes. As we dine out often when visiting Cancun, we were never picky when it came to the food. We were however very pleased to find that this resort has now checked this box to make it perfect. We found ourselves on multiple occasions rushing back to make dinner at the hotel! On another note, I had ordered flowers and balloons for our anniversary. The flower delivery service I hired was very difficult to communicate with and the delivery took place after we had left for the day on an excursion. Upon returning to the hotel, we found that the staff had received the deliver and brought it to our room. They also filled the room and bed with flower petals. Thank you from the bottom of our hearts!"