Entire condo

Douglas Fir Resort and Chalets

3.0 star property

Choose dates to view prices

Located close to Tunnel Mountain and Banff Springs Golf Club, Douglas Fir Resort and Chalets provides free water park access, a 24-hour gym and 2 hot tubs. Skiers and snowboarders can spend time on the slopes at this condo, which offers a free ski shuttle, ski passes and ski storage. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is Rp3.583.199
Rp4.056.898 total
includes taxes & fees
24 May - 25 May
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About this property

Douglas Fir Resort and Chalets

  • Family-friendly condo near Banff Centre for Arts and Creativity
  • Located close to Tunnel Mountain and Banff Springs Golf Club, Douglas Fir Resort and Chalets provides free water park access, a 24-hour gym and 2 hot tubs. Hit the slopes at this condo, offering a free ski shuttle, ski passes and ski storage. Stay connected with free in-room WiFi.
  • Additional perks include:
    • A children's pool, along with a waterslide
    • Free self-parking
    • Express check-out, a 24-hour front desk and barbecues
    • A lift and a vending machine
    • Guest reviews say great things about the family-friendly amenities, helpful staff and location
  • Room features
  • All 130 rooms offer comforts, such as fireplaces and laptop-compatible safes, as well as perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • Heating and portable fans
    • Deep-soaking baths, free toiletries and hairdryers
    • 42-inch flat-screen TVs with premium channels and DVD players
    • Balconies or patios, separate sitting areas and separate dining areas

Similar properties

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 14 2026 to May 15 2026 (dates subject to change):
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Douglas Fir Resort and Chalets have a pool?

Yes, this property has a children's pool.

How much does it cost to stay at Douglas Fir Resort and Chalets?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Douglas Fir Resort and Chalets on 24 May 2026 start from Rp3.583.199, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Douglas Fir Resort and Chalets pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Douglas Fir Resort and Chalets?

Self-parking is free at this property.

What time is check-in at Douglas Fir Resort and Chalets?

Check-in start time: 4 PM; check-in end time: anytime.

What time is check-out at Douglas Fir Resort and Chalets?

Checkout is at 11 AM.

Where is Douglas Fir Resort and Chalets located?

Conveniently located near the ski slopes, this Tunnel Mountain District condo building is in the mountains, within 2 mi (3 km) of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau, and close to winter sports, such as cross-country skiing and skiing lessons. Tunnel Mountain and Fairmont Banff Springs Bowling Centre are also within 3 mi (5 km). Banff Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.0

Very good

8.0

Cleanliness

8.6

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 1545 out of 4107 reviews
Rating 8 - Good. 1524 out of 4107 reviews
Rating 6 - Okay. 632 out of 4107 reviews
Rating 4 - Poor. 283 out of 4107 reviews
Rating 2 - Terrible. 123 out of 4107 reviews

Reviews

Verified

8/10 Good

liza

Liked: Cleanliness
Good place to stay with family
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Colette

Liked: Cleanliness, check-in, communication, listing accuracy
Very good place and clean bus passes to town
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, check-in, communication, listing accuracy
My son loved the waterpark and play place. This is the best place to stay at in Banff if you have kids!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ayee

Liked: Cleanliness, check-in, communication, listing accuracy
Everything was good.even has a fireplace with wood you can burn.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Neil

Liked: Cleanliness, check-in, communication, listing accuracy
Great spot for families with the pool and waterslides and nice rustic cabins with a fireplace that are great for a family of 5
Stayed 2 nights in Mar 2026
Verified

8/10 Good

James

Liked: Cleanliness, communication, listing accuracy
Nice hot tubs and water slides.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, check-in, communication, listing accuracy
Very helpfull staff. Family freindly. Would stay again
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Dustin

Liked: Cleanliness, check-in, communication, listing accuracy
Staff was great and the room was great for the price
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Seth

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent stay, large group with teenagers. The staff were most accommodating friendly
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Gerfel

Liked: Cleanliness, check-in, communication, listing accuracy
Pool, kitchen and rooms are clean
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ching Nan

Liked: Cleanliness, check-in, communication, listing accuracy
went there for a skiing trip. very friendly staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Regan

Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication
The pool and waster sides were fantastic. The room was very spacious for my family Things I didn’t like the stove didn’t work we had an other family visit us but their children couldn’t swim with mine because they weren’t registered guest I understand the facilities are directed for guests, but it seems weird that they wouldn’t make an exception.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Naveena

Liked: Cleanliness, check-in, communication, listing accuracy
Very beautiful location.. Downtown Banff was accessible and now falls is like 5 to 10 mins by car from the hotel.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

liza

Liked: Cleanliness
Comfortable room
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Pak Tsun

Liked: Cleanliness, communication, listing accuracy
Great stay for our young family. Pool and slides / playground are as described and great fun. The only thing was that our room wasn't ready until 30 min past 4..
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Alida

Liked: Cleanliness, check-in, communication, listing accuracy
Family friendly. Nice to have a large kitchen area that was well equipped
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, check-in, communication, listing accuracy
Pool was great! Outdoor hot tub hour could be extended during the week- especially spring break. Overall, it was a lovely time.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Anne

Liked: Cleanliness, check-in, communication, listing accuracy
Somewhat dated, but the good price considers that. We enjoyed our time there. Staff were friendly and helpful. Thanks.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Talis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic hotel with great amenities for the whole family
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

ALEX

Liked: Cleanliness, check-in, communication
James is very professional and easy to deal with. Maintenance guy is incredible!!! Room service is good. Great service overall.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Gabriella

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room; kind staff and the fireplace was amazing!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Smitha

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful property, with mountain view. outdoor hot tub water was just warm, not really hot. They don't really have a big pool, just 3 small pools more like a kids pool. Rooms are comfortable with wood burning fireplace. Kitchen has a full size fridge and stove with oven. Microwave was really old and heating up took longer than normal. Just enough cups and plates to use for one meal
Stayed 2 nights in May 2026
Verified

8/10 Good

jeff

Liked: Check-in, communication, listing accuracy
This place can be an affordable option for many guests. The property has been a round for a long time and age is catching up on this place. It has a great location up on Tunnel mountain with free parking and it is quiet there. You will definitely enjoy the space of the rooms compared to others in Banff. Just dont expect a new finishes or perfection like other options in Banff.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was clean, had what we needed and the staff was very friendly to us
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was great, Waterpark was great, loved the wood burning fireplace.
Stayed 2 nights in Feb 2026