Hotel dekat Birmingham and Midland Institute

"Beautiful hotel and the rooms are the perfect size. What stuck out for me was the comfortable bed and waterfall showers. Centrally located"

"Great location."

"Clean and presentable room. Good shower in the room. The big downfall was the air con was flashing a service light and not working and other guests reported the same issue. No windows to open so the room was uncomfortably hot during the night"

"Conveniently located, modern and well appointed."

"Nice place very close to good shopping and food area and close to the river"

"Fully recommend"

"Quite disappointed. Took a little longer than expected with check in. Appreciate it was after 11, however, the bar was still operating and thus noisy. I enquired if there was an event due to the volume. Check in team asked if I had been before, I explained I had not but then had to keep asking about amenities eg when and where breakfast took place and how to find the lift to the bedrooms. Room was comfortable but again noisy from other guests partying until 3am. Arrived at breakfast later than I...

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"Wonderfull hotel will stay again"

"Enjoyable stay but bed mattress needs replacing in room 409 as it sinks in the middle so not a great nights sleep was had, and the cooked breakfast was a bit tasteless and we couldn’t cut into the hash browns! Not sure we’d stay there again until our issues were addressed."

"Unfortunately we were put in a room that faces the road where there are ongoing roadworks. These went on all through the night, we gave up at 7 am and went for breakfast then headed straight home. The lorries were constantly back and forth with reversing alarms going. I have complained to premier inn but they accept no responsibility for placing guests in rooms while this work continues. Avoid Waterloo Street Birmingham for the time being."

"Excellent stay apart from unfriendly check in. Check out staff great. "

"the good: great location, nice pool area, snacks and water available all the time. Bad: not clean, smelled cleaning products when we arrived, took a while for te smell to go away. didnt bring extra pilows when i asked fot it, the reception said that it was on the way but never received it. Did't refill the coffee paper cups."

"Great service from walking into the hotel to walking out. A big 5 star"

"Clean, comfortable, affordable, friendly."

"Good location. Staff amazing. Our bedroom was clean but walls need redecorating. Bed extremely comfortable. VERY noisy until 12pm (next to The Button Factory Pub)."

"Very comfortable, stylish decor."

"Out stay was very good indeed."

"Possibly the smallest hotel room I have ever stayed in. Bed was comfy, difficult for two of us to get dressed in the room at the same time 😂. Basic common area amenities, mention of a grab and go breakfast but no sign of one. Paid coffee machine in lobby. Good venue in nice part of Brum close to pretty St Paul’s Square. Probably won’t stay there again, but it was ok."