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"Clean and great service "

"Restaurant wasn’t great, chicken appeared freezer burnt. "

"Stayed here overnight before a morning flight, the beds were comfy but the decor in the room was a bit odd, it had been painted but not to the edges of the room. The AC also made odd sounds. Staff were lovely. "

"Used the pod from airport to hotel - really easy. Used the bar - shame the barmaid was more interested in somebody else's conversation than serving us - had to tell her 3 times about our order. If we go out of terminal 5 again we will use this hotel again."

"The room was spotless. Temperature was comfortable. The bed and bedlinen comfortable. Good facilities. Good gym and pool. Good parking availability. Good bar and bar food next door. Friendly staff. Unable to review breakfast as we didn’t have any. "

"Wonderfully appointed and maintained property and accommodations. "

"As a frequent guest here, it was disappointing that the checkin service and restaurant service was below the normal standards. The checkin Associate did not look at us at all during exchange… the server at breakfast was more interested in chatting to her colleague. For balance, service and the staff here are normally very good. This was a one off… "

"Great hotel. "