Search Hotels Near California Fruit Wine, Vista

"I had a very disappointing experience at Hyatt Place (San Diego/Vista-Carlsbad). We stayed here for 5 days, and throughout our entire stay, housekeeping never cleaned our room—not even once. Let alone changing linen, they didn’t even take out trash,nor refilled shampoos nor toilet papers. We had to repeatedly request basic necessities like towels, toilet papers every time. There are no instructions about how to reach to front desk, but had their onsite restaurant ads. We had to call Hyatt customer service and front desk didn’t respond even to that. What made the situation worse was the complete lack of accountability and care from management. I tried reaching out to the Assistant General Manager, Carol Requena, multiple times regarding these issues, but received no response. When I finally spoke with her in person at the front desk, her attitude was dismissive—no apology, no effort to resolve the issue, just “what can I do?” This level of indifference is shocking. The lady at the front desk when we checked out was more courteous, acknowledged the problems, also delivered towels to our room herself. Staff at the breakfast are working hard but understaffed for the rush. Based on this experience, I would strongly not recommend this hotel, especially for families looking for a comfortable and well-serviced stay. There is a clear lack of responsibility, accountability, and basic customer care. Just looking at the brand I didn’t even research on the reviews ahead thoroughly."

"My family and I stayed here 10 days for vacation. First I want to say this is one of the immaculately cleanest hotels we have ever stayed and we have been a lot of places around the world. The cleaning crew was always cleaning something. The pool, hallways and outside was cleaned everyday. You can tell they take care of this hotel. The breakfast was good. They do omelets with ham, spinach, cheese etc. you can get to-go trays if needed. They have a free coffee bar and a little store if you forget anything. There’s a 711 and stores close in walking distance. Amusement parks like sea world and Belmont are about 40 min. They have beautiful views and just a great place to stay. The staff are amazing, want to give a shout of to Nadia, Perla, Kelly, Isaiah, and Mark for being outstanding in customer service and always having a smile when asked for something. And thank you Mr. Holmes for making our stay comfortable. Give this a 10 all the way around and we will be staying at more of your properties when we return☺️"

"Great place to stay, breakfast was good, pool, basketball court. Great hotel"

"The room was clean. Very small refrigerator. It could be a really super place to stay if it was just updated. I liked that it was in the middle of a bunch of restaurants and grocery stores and it was easy to get about. The room was just tired. "

"Clean room,great housekeeping, loved the hotel but unfortunately yhe Italian Restaurant they have there made me the wrong order that was supposed to be gluten free and didn't,and I got sick for 2 out of the 3 days I was there ."

"Great family hotel!"

"I really like The Hampton Inn, but this one needs some serious help. It’s old and falling apart. We had to change rooms since the A/C in our room was clicking and the staff just said it needs to be replaced. The next room we moved to had a tub faucet that you had to crank really hard to get the water to shut off. It was clean, but just ready for an overhaul. The breakfast was good and staff very nice and accommodating. There weren’t many people staying there and you could tell since the breakfast crowd was very light. Parking was great due to not many vehicles. It’s right off the freeway and convenient. Someone, please show this place some TLC! "

"Staff was very friendly, I believe Her name was Delia she was warm and welcoming. The room was pristine clean and had all the amenities we needed. "

"Gross Hotel Bathroom Floor flooded in water Comforters are dirty Smelled like cigarettes "