Search Hotels Near Calshot Castle, Southampton

"Staff very good, and friendly. Food good. Hotel in need of refurb, looking dated inside and room sadly wasn't very clean. I was only staying for 1 night, so didn't want to ask to change rooms and bed was clean. Shame, as this was the only thing that let the place down."

"Building and setting were glorious. Staff were very helpful. Basement studio was clean and potentially great, but slight damp smell, blinds were useless and shower was broken."

"I had an overall positive experience during my recent two day stay. Check-in was seamless, and Emily was incredibly welcoming and accommodating to my needs, which made a great first impression. The staff throughout my stay were friendly and approachable, and I really appreciated the warm service. The room itself was a nicely refurbished space, comfortable and modern, which added to an enjoyable stay. Unfortunately, there were a couple of housekeeping details that were overlooked. I noticed hair (not mine) across the shower tiles while I was in the shower, which was unpleasant, as well as some splatter marks on the mirror in the living area. I arranged for the room to be cleaned the following day through the app and also mentioned the specific areas needing attention to the receptionist the next morning, who assured me she would inform the cleaner. When I returned later that day, the room had clearly been serviced; however, the same areas had been missed again. Despite this issue not being rectified, my overall experience was still a good one thanks to the lovely staff and the comfort of the refurbished room. With a bit more attention to detail from housekeeping, it would have been excellent."

"Lovely place, right by Fawley refinery where I needed to be. Staff were so lovely and accommodating, breakfast was brilliant also, will definitely be back and would recommend to others 5*"

"Straightforward and easy check by the welcoming staff."

"Ccc"

"The room was great!"

"We booked 2 sea view rooms for 3 nights. Only one room had a sea view and the bathroom in that room had black mould around the ceiling. The other room had a very old mattress and the bedding was old and thin. The pillows in that room were flat. We checked out after 1 night and will not be back. Whilst the staff were friendly, this hotel needs refurbishment, new mattresses, new duvets, pillows, blankets and linen. Mould is injurious to health and no hotel of the calibre that this hotel claims to be should have it."

"Room and bathroom superb. Breakfast excellent and proprietors very helpful."