Hotel dekat Museum Bawah Laut Arrecife El Meco

"Amazing staff. Amazing property. If you want absolute luxury and comfort this is your hotel. From the heated toilets with built in bidets to the amazing stone jacuzzis, from the fantastic hammocks to the pool lounge chairs and umbrellas, absolutely no expense was spared here. If you want an all inclusive with gourmet food and fantastic attentive service, look no further than Hotel Mousai."

"La habitación está muy bonita, limpia y moderna, las instalaciones bien, solo la playa tenía sargazo, y olía feo. La comida no es la mejor en relación precio-calidad, no escogimos el todo incluido, y x el precio de los platillos y el sabor, preferimos salir a comer a restaurantes cercanos."

"Excellent"

"Great views , needs alot of upgrading to become 3 star status."

"Nos cambiaron de habitación por un tema de inundación, la comida del buffet no hay mucha variedad. El personal del parque no son nada amables. Todo lo demás ok."

"Was our first time at this resort and it far exceeded our expectations. Staff was very friendly and helpful. Food was very good and in general all the amenities provided were exceptional. We went as a family of four with our two seven year olds. They had activities at the kids club everyday and was a highlight of the kids experience. Great balance between kids activities and adults."

"This was our first time to an all inclusive package in Cancun, and as a family with 2 little kids, not having done this before, I was a bit anxious. With that said, today as we are leaving Cancun, we are sad to leave as the kids had a lot of fun, and the stay was incredible. The staff were polite, welcoming, and always attentive to every little detail. The food was delicious and plenty of choices for us. We were upgraded to a room with an ocean view and it was gorgeous. The room was clean, very...

"The only restaurant that has good food was the Chinese restaurant and the waiter Gerardo is amazing he is the best, also Francisco the butler he’s really helpful and has great customer service. The pool attendant Marco doesn’t like to help the non-member guests. He is rude and only pay attention to the members so he can receive tips from them, he didn’t let me get any chair and didn’t want to open the umbrella he even gave popsicles to the other guest and even bother to ask the non-member...

"WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy."

"This is a great place and the location 28 mins from the airport. All staff was great and I’m sad due to they converting to adult only. The only problem I had was the bar cup were a little old and need some new ones."

"The hotel is conveniently located in Puerto Cancún, close to really good restaurants, shops and the ocean. The rooms are modern, clean, and offer great views. Amenities such as the gym are well maintained, and the food is good as well. Where the hotel falls short is in the level of service. While the staff are generally courteous, they are not particularly proactive or attentive, and do not consistently go above and beyond to ensure guests have a positive, seamless, and convenient experience....

"Perfection and Elegance"

"They have a courtesy room cleaning, honest and kind staff, but the price has gone up"

"Todos son muy amables siempre! Me encanta"

"Super ubicaciones y muy cómoda"

"The hotel is conveniently located near Market 28 and Walmart, with several great cafés within walking distance. The staff are incredibly friendly, helpful, and accommodating. When I lost my phone (completely my own fault), everyone went above and beyond to assist me, especially the reception team. Their kindness and professionalism made a stressful situation much easier to handle, especially as an English speaker with little to no knowledge of Spanish. I truly appreciated their support and...

"Un lugar mágico, hermoso y tranquilo. Muy bien ubicado. Solo falta que la cocina este abierta en la tarde. Citlali y Nicole las 2 chicas de la recepcion super agradables y muy serviables"